Chiang Mai · TH
Mercure Chiang Mai
7.9
Very Good317 reviews
Chiang Mai · TH
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Chiang Mai, TH
Walkability
Convenient Location
Mercure Chiang Mai is perfectly situated near popular attractions such as the Sunday Market Walking Street and Nimmanhaemin Road. Guests can easily explore the city and enjoy nearby entertainment options like the Miracle Cabaret.
Modern Amenities
The hotel offers non-smoking rooms equipped with LED TVs, tea/coffee makers, and free WiFi. Guests can also relax in the outdoor pool, enjoy delicious meals at the on-site restaurant, and take advantage of the convenient shuttle service to the Night Bazaar.
Scenic Views and Relaxation
With a large outdoor pool offering stunning views of Chiang Mai Mountain and Doi Suthep Temple, guests can unwind and soak in the beauty of the surroundings. Additionally, indulging in relaxing massages and convenient room service adds an extra touch of luxury to your stay.
Book your stay at Mercure Chiang Mai for a memorable and comfortable experience.
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FAQs
Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
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Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
No specific sustainability certifications or operational practices are publicly available for Mercure Chiang Mai. The hotel is part of Accor, which has several brand-wide sustainability programs and commitments.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
A deposit may be required at the property.
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Guest Reviews
Very Good
317 reviews
Highlights
Could Improve
Multiple reviewers explicitly note the hotel is very clean and rooms are kept tidy despite being dated.
Staff consistently praised as friendly, helpful and quick to assist; only occasional mention of a grumpy chef at breakfast.
Mixed comments: some appreciate proximity to parts of the city, but several guests find it a bit far from the centre and requiring busy street crossings.
Rooms are described as comfortable (good beds) but repeatedly noted as dated, '80s style, and in need of renovation.
Convenient amenities referenced (supermarket/mini-centre nearby, convention facilities); shuttle to attractions can be limited/full.
Several guests comment it is good value or worth the price, with the caveat of some higher a la carte costs (e.g., wine).
Mixed feedback: buffet and breakfast diversity praised by many, but serious negatives for guests needing reliable gluten-free options and limited hot GF items.
Overall impressions are generally positive due to cleanliness and staff, tempered by dated rooms and some location/food limitations.
Yanique
Family With Children · Sep 2026
Ok not too bad
via Nuitee
Genette
Solo Traveller · Aug 2026
Basic 3 star with disappointing breakfast
via Nuitee
Eric
Family With Children · Jul 2026
via Nuitee
Neill
Solo Traveller · Apr 2026
V good
via Nuitee