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Big Tree Old Town Hotel

Chiang Mai · th

Big Tree Old Town Hotel

8.6
Excellent138 reviews
  1. Hotel Collection
  2. /Hotels in Chiang Mai
  3. /Big Tree Old Town Hotel
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableNon-smoking roomsAir conditioning

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Terrace, Family rooms

Location

Chiang Mai, th

Walkability

90
Walk

Central Location

The Big Tree Old Town Hotel in Chiang Mai is perfectly positioned in the heart of the city, offering easy access to all the main attractions and points of interest.

Comfortable Rooms

Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as flat-screen TVs, air conditioning, and private balconies in selected rooms.

Convenient Facilities

Enjoy complimentary WiFi, free private parking, and a helpful tour desk at your disposal. Explore the city with ease knowing you have luggage storage available for your convenience.

Ready to experience the charm of Chiang Mai? Book your stay at Big Tree Old Town Hotel now for an unforgettable getaway.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Big Tree Old Town Hotel

LowHigh
High Carbon

No specific sustainability information is publicly available for this property.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

27/12-14 Arak Road, T.Sriphoom, A.Muang

Chiang Mai · th

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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BIG TREE OLD TOWN HOTEL

Guest Reviews

What Guests Say

8.6

Excellent

138 reviews

Highlights

  • +Friendly staff
  • +Good location

Could Improve

  • –Unfriendly reception
  • –No breakfast options
Cleanliness7.2

Comments regarding the cleaning staff were positive, but the rest of the reception and overall cleanliness was criticized.

Service8.2

Reception staff were reported as unfriendly; however, cleaning and other staff received praise.

Location9.8

The location is praised, being close to the old town and multiple nice cafes.

Room Quality8.2

The room decor is described positively, but noise issues were mentioned.

Amenities9.2

Standard quality for this hotel tier.

Value for Money8.7

Standard quality for this hotel tier.

Food and Beverage8.2

Breakfast was requested but not available, affecting the perception.

Overall Experience9.2

Mixed feelings due to both positive service in cleaning and negative experiences during check-in.

Roma

Solo Traveller · Jan 2026

6
Liked:Size of room and bed
Disliked:Noise from the road

via Nuitee

Nauman

Extended Group · Dec 2025

9
Liked:Large and clean room

via Nuitee

Bruna

Family With Children · Nov 2025

7
Liked:Location and the rooms
Disliked:The lobby hotel is absolutely weird and smells a lot! Very bad

via Nuitee

Sashi

Extended Group · Jul 2025

2

Never staying there again!

Liked:Cleaning staff
Disliked:Checking in and reception staff unfriendly and uninviting!!! Check in was awful with the man continuously telling us of extra charges esp if we lost anything of the hotel! When we asked of breakfast or cafes for the morning he said nothing was around and we would have to go to the city or try the Seven Eleven. We recovered there were numerous excellent cafes next door and within 50mtrs. When asking for anything his favourite response was “No have”!!! Three of us and daily we were given three coffee sachets, three sugars and three creamers!! “No have” when we asked for more!!! Reception lobby was uninviting and staff continuously hung around busy playing on their phones. Never a greeting or pleasantries!! Entrance area was not clear or appealing and the slippery path with wet land was never cleaned. Shower head did not stay up and water was as intermittent!! Pic on site is old I could go on!!

via Nuitee