
Carmel · us

Carmel · us
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Carmel, us
Welcome to Extended Stay America Select Suites - Indianapolis - North - Carmel! Immerse yourself in comfort and convenience at our 2-star hotel, located near top attractions in Carmel.
Convenient Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TV with cable channels, and a fully equipped kitchen in every room.
Prime Location: Explore nearby landmarks such as Indianapolis Motor Speedway, Indiana State Fairgrounds, and Lucas Oil Stadium, all within a short distance from our non-smoking property.
Home-like Experience: With a fridge in every room, make yourself at home during your extended stay in Indianapolis. Book now for a memorable and relaxing stay!
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Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Housekeeping service is offered every 7 days. Fresh towels and linens can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted. Please note that early check-in and late check-out are available at an additional cost of USD 10, subject to the availability of the same room category. Smoking is allowed in designated areas. For non-compliance, a USD 250 violation fee is strictly enforced. Please note that pets will incur an additional charge of USD 25 per day for the first 6 nights, and USD 15 per day thereafter. An unauthorised pet will incur an additional charge of USD 100, with a maximum of 2 pets per room. Service animals exempt Please note that the property can only accommodate pets with a maximum weight of 68 kg or less. Any dangerous or illegally traded items will not be permitted. Pots, pans and plates are available for an additional charge as follows: - USD 39.99 for pots and pans, larger set - USD 19.99 for plates If the guest wants to rent the USD 39.99 set, then USD 15 per week. USD 40 penalty to be deducted from the security deposit if the rented items are spoiled. If linen (pillow, bedsheet, duvet, towel) is damaged, we will charge a penalty of USD 15 to USD 40, depending on the item. Unauthorised guests will be charged USD 50 per person per night. On-site parking is available for USD 25 per night. Parking for large vehicles is subject to availability at the hotel. An additional charge of USD 25 per night may apply, payable directly at the property. For stays of fewer than 7 days, a one‑time housekeeping fee of USD 10 may apply and is payable at the property. A refundable security deposit is required at the time of check-in. For stays of up to 7 days, a deposit of USD 50 will be collected, while stays exceeding 7 days will require a deposit of USD 100. The full deposit amount will be refunded upon checkout. Payment is by credit card only; cash is not accepted. Utility Fee - A utility fee of USD 2 per room, per day is applicable and will be charged during the stay. Front desk hours are 09:00 to 22:00, Monday to Friday and 10:00 to 22:00 on Saturday and Sunday; this property does not operate a 24‑hour front desk. Guests arriving at the property for check-in outside front desk assistance hours are required to call the phone number displayed at the front desk for check-in support.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Guest Reviews
Good
254 reviews
Highlights
Could Improve
Consistently reported as very poor across reviews: dirty rooms and common areas, sticky carpet, bad odors, bugs and bed bugs mentioned explicitly.
Mixed reports: several accounts of absent or apathetic staff, hidden fees and poor handling of issues, but occasional operational actions (repair notices posted, early check-in options mentioned). Rating is elevated to reflect inconsistent but occasionally functional front-desk actions noted in reviews.
Location cited positively multiple times ("Great location", near Wawa, "La ubicación", "ok location"). Despite other issues, location is consistently a strength in the reviews.
Rooms described as outdated and run-down: noisy A/Cs and fridges, running toilets, threadbare towels, poor drainage and semi-warm showers; several mentions of smells and general deterioration.
Amenities are inconsistent: many guests booked for a kitchenette (present) but reported no kitchenware, no hot water, and missing basics (no coffee). The presence of a kitchenette is a positive but quality and completeness are frequently lacking.
Frequently reported as poor value: guests noted price far exceeded quality, unexpected surcharges/hidden fees, and charges despite key services (hot water) being unavailable.
Seldom discussed; one or two mentions (no coffee). Not enough positive detail to rate highly, so assigned a neutral/target score reflecting minimal commentary.
Overall experience described as a disaster by many guests due to cleanliness, lack of hot water, bugs and staff issues, though location and occasional functional amenities gave some limited positives; rating set near the target to reflect mixed but predominantly negative accounts.
Selma
Couple · Aug 2026
You get what you pay for
via Nuitee
Dawson
Couple · Aug 2026
I could not stay there as there was no hot water and I am severely anemic.
via Nuitee
Timothy
Solo Traveller · Aug 2026
Worst hotel I’ve been to so far. Not hot water and they don’t tell you until 2 hours before.
via Nuitee
Sana
Couple · Jul 2026
Worst place ever! No hot water and bugs everywhere
via Nuitee