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Renaissance Indianapolis North Hotel

Carmel · US

Renaissance Indianapolis North Hotel

9
Exceptional455 reviews
  1. Hotel Collection
  2. /Hotels in Carmel
  3. /Renaissance Indianapolis North Hotel
WiFi availablePaid WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Carmel, US

Luxurious Accommodations

Experience spacious rooms with luxury bedding, LCD TVs, and Aveda amenities at the Renaissance Indianapolis North Hotel. Enjoy the convenience of coffee makers and ironing facilities in every room.

Indoor Lap Pool and Dining Options

Relax and unwind at the indoor lap pool or indulge in Starbucks coffee, smoothies, and American cuisine at Grille 39 Indianapolis North Hotel. Don't forget to check out the vending machines for quick snacks.

Convenient Location

Located along Highway 31 in Carmel, this hotel is just a short drive from attractions like Brookshire Golf Club and the Indianapolis Zoo. Book your stay now for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

11925 North Meridian Street

Carmel · US

+1 317-816-0777

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

455 reviews

Highlights

  • +Great service
  • +Friendly staff
  • +Nice amenities
  • +Convenient location

Could Improve

  • –Maintenance issues
  • –Value perception concerns
Cleanliness8.3

Overall sentiment is positive, but a description of a maintenance issue could impact the rating.

Service9.8

Multiple reviews highlight the exceptional service, particularly from staff members like Henry.

Location9.3

The location is frequently mentioned as a strong point, providing convenient access to attractions.

Room Quality8.3

Rooms are generally well-rated, but a negative comment about the closet door incident slightly affects this.

Amenities9.3

Amenities such as the indoor pool, gym, and breakfast options are frequently praised.

Value for Money8.3

Perception of value is impacted by the breakfast charge which some guests found excessive.

Food and Beverage9.3

The food quality and service received high praise, contributing to a positive dining experience.

Overall Experience9.3

Overall sentiment of reviews indicates a highly satisfactory experience for most guests.

Christine

Couple · Sep 2026

10

Wish we could have stayed longer

Liked:Just a beautiful place! Love the bar area, food and staff are always great!

via Nuitee

Humayun

Couple · Aug 2026

8

Location, food

Disliked:Moisture control.. no exhaust fan in the bathrooms

via Nuitee

933wileys

Business · Jul 2026

2

Removal from my room mid stay.

Liked:One star — my room was reassigned while I was still an active guest. I booked a three-night stay at the Renaissance Indianapolis North Hotel, checking in Sunday and scheduled to check out Wednesday. I arrived in good health. During the middle of my second night, however, I began developing congestion in my throat. By the following day—the same day this room incident occurred—I had developed a severe headache that persisted throughout the day. On Tuesday evening, I briefly returned to Room 319 at approximately 5:00 or 6:00 p.m. When I returned again around 7:30 p.m., my room key no longer worked. I then discovered that the hotel had reassigned my room to someone else even though my reservation had not ended. I went downstairs and spoke with Jank at the front desk. She told me that I would be moved to another room and asked whether I would accept a room with two beds. I agreed, provided that the hotel could also assist me with headache medicine because I was already feeling sick and dealing with a significant headache. After I accepted the replacement room, I continued asking about the medication and was ultimately told that the hotel could not provide it. I understand that the hotel may have policies concerning the distribution of medicine, but that did not make the situation any less frustrating. I was already feeling unwell, and I was simultaneously dealing with the stress of discovering that my room access had been terminated and my room had been given to another guest. The central issue is not the medication. The central issue is that, during an active reservation, my key was deactivated, my room was reassigned, and I was displaced from the room I had paid for before my scheduled checkout date. This raised serious concerns regarding guest privacy, security, room-control procedures, and the handling of personal belongings. The front desk’s response did not reflect the seriousness of what had occurred. Being moved to another room did not adequately address how or why an occupied room was reassigned in the first place. This was an unacceptable experience and is the reason for my one-star rating.

via tripadvisor

Dan

Couple · Jul 2026

4

Disappointed. Spent over thousand dollars for 4 nights. Bed pillows awful. Ice machine empty. Unresponsive staff.

Liked:Location
Disliked:Not a good value. Costs out of line with a better quality hotel I stayed at the week prior in same area. Bed pillows were awful for four night stay. After three trips to front desk to try to get different pillows I finally bought two at local store. Tried to ask house keepers directly for bed pillows but none spoke English. Very low water pressure in shower.

via Nuitee

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