ZIP by Premier Inn Cardiff

Several reviews mentioned dirty rooms and stained carpets, leading to a lower score.

Continual praise for staff, especially Ayesha, who were described as welcoming and helpful.

Conveniently located for guests attending events, making it a decent spot despite some minor service issues.

Rooms were clean but small, with some complaints about lack of amenities.

Mixed feelings about amenities; some were useful, but others were lacking, such as the coffee machine.

Generally reasonable prices, though some food and drink prices were considered high.

Food quality was criticized, and there was an extra charge for hot drinks, affecting the overall rating.

Despite some issues, many guests enjoyed their stay and expressed a willingness to return.