Name: Premier Inn Cardiff Cc Queen Street
Address: Helmont House,10 Churchill Way,Cardiff,South Wales, Cardiff, CF10 2HE
Telephone: 0333 777 3981
Rating: 8.6

Premier Inn Cardiff Cc Queen Street | Member Rates | Dyme

ParkingRestaurantAir conditioningBreakfast available (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Parking, Air conditioning, Restaurant, Breakfast available (surcharge)

Location

Cardiff, GB

Discover the vibrant heart of Cardiff at Premier Inn Hotel Cardiff City Centre, where modern comfort meets unbeatable location.

Prime Location

Nestled in the city center, enjoy quick access to iconic attractions like Cardiff Castle, the Welsh Assembly, and the renowned St David's Shopping Centre—all just a stone's throw away.

Stunning Views

Experience the beauty of Cardiff from our top floors, where breathtaking views of the city skyline add an extra touch to your stay.

Ultimate Comfort

Relax in our spacious rooms featuring extra-comfy beds, and savor delicious meals in our inviting restaurant, making your downtime truly delightful.

Book your escape to Cardiff today and make unforgettable memories at Premier Inn Hotel!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

69 reviews

Highlights

+Friendly staff
+Good location
+Spacious room

Could Improve

–Cleanliness issues
–Overwhelmed restaurant staff
–Limited food options

Cleanliness6.8

Several complaints regarding unclean bathrooms and room cleanliness.

Service9.0

Staff were friendly but overwhelmed, affecting service quality.

Location9.6

Great location for sightseeing and events.

Room Quality9.1

Spacious and comfortable rooms, although some cleanliness issues.

Amenities9.1

Standard amenities for hotel guests, though some were lacking.

Value for Money9.1

Value reflects the location and recent updates despite some issues.

Food and Beverage7.1

Restaurant staff overwhelmed, limited food options available.

Overall Experience9.1

Overall stay reasonable, though several areas need improvement.

T2612UXsteves

NONE · Dec 2025

Excellent overnight stay experience.

Liked:My family and I were meeting friends in Cardiff at a show and the was ideally placed for a short trip in and out of the city centre to get to the theatre. The common areas of the hotel were all very well maintained and clean. The staff were very welcoming and extremely helpful. I love the self check-in system, a major bonus to avoid the queues when checking in. The room was spotless and very comfortable. The bed and pillows were very comfortable and we had a very good and peaceful night's sleep. We will definitely stay here again.

via tripadvisor

Camper64069172359

NONE · Dec 2025

Won’t visit again

Liked:Absolutely awful in dining room not enough staff to take orders some guests had to leave because they stopped taking orders.

via tripadvisor

Richie_Turner

Business · Dec 2025

Worst Premier Inn I've ever stayed in

Liked:Picked this for it's location. Worst Premier Inn I have ever stayed in, and like many of us I have stayed in many across the UK. Room as usual Ok but not particularly clean. Bathroom unclean (see photos). Toilet not clean, Sink plus blocked with a plaster and shower glass dirty. You don't expect perfection from PM but basic cleanliness I do expect. Left a direct poor review and to be expected I received no response.

via tripadvisor

adamcopnall

NONE · Dec 2025

Family weekend in Cambridge

Liked:Tte hotel was ideal for us to both get into town and go to the football ground! The family room suited us as a family of 4 and the beds were comfortable. We ate in the restaurant and found the evening meal and breakfast deal a bargain. There was a good range of food for both adults and children. The staff in the restaurant were both helpful and knowledgeable.

via tripadvisor

Location

How to Find Us

Helmont House,10 Churchill Way,Cardiff,South Wales

Cardiff · GB

0333 777 3981

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

There is no on-site parking available at this hotel. Chargeable off-site parking is available at NCP Dumfries Place car park (St Andrews Lane, CF10 3FN). Daily rates- £25 for 24 hours, we offer 25% off making this £18.75 per 24 hours. Electric charging points are available and a 2m height restriction is in place. Blue Badge holder spaces available on Churchill Way. Alternative, chargeable off-site parking is available at NCP Rapports (David Street, CF10 2EH) at £25.95 per 24 hours. Please note that no heavy goods or large vehicles are permitted. Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction turn right onto Churchill Way and the hotel will be on your right. (Car Park sat nav: CF10 3FN) A deposit may be required at the property.

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