Dyme
All TravelSearch hotels, flights & carsJournalStories from the road
How Dyme WorksBook travel, fund renewablesOur ImpactThe change your trips createOur StoryWhy we started Dyme
Sign In
All TravelSearch hotels, flights & carsJournalStories from the road
How Dyme WorksBook travel, fund renewablesOur ImpactThe change your trips createOur StoryWhy we started Dyme
Currency
Dyme
1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
About Us
Our StoryHow Dyme WorksOur ImpactWhy We Build Solar
Products
FlightsHotelsDyme MilesGift Cards
Resources
FAQBlogTerms of ServicePrivacy Policy
1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
DISCLAIMER
Dyme.Earth (ā€œServiceā€) is a standalone service provided through Dyme Digital Inc, a Delaware registered Corporation. Logos are the trademarks of their owners and do not imply endorsement of Dyme Digital Inc. Dyme Dividends have no cash or redemption value. One time implementation and monthly fees may apply.
Copyright 2026 Dyme Digital Inc. All Rights Reserved.
Premier Inn Cardiff Cc Queen Street

Cardiff Ā· GB

Premier Inn Cardiff Cc Queen Street

8.6
Excellent29 reviews
  1. Hotel Collection
  2. /Hotels in Cardiff
  3. /Premier Inn Cardiff Cc Queen Street
ParkingRestaurantAir conditioningBreakfast available (surcharge)

Amenities

Parking, Air conditioning, Restaurant, Breakfast available (surcharge)

Location

Cardiff, GB

Discover the vibrant heart of Cardiff at Premier Inn Hotel Cardiff City Centre, where modern comfort meets unbeatable location.

Prime Location

Nestled in the city center, enjoy quick access to iconic attractions like Cardiff Castle, the Welsh Assembly, and the renowned St David's Shopping Centre—all just a stone's throw away.

Stunning Views

Experience the beauty of Cardiff from our top floors, where breathtaking views of the city skyline add an extra touch to your stay.

Ultimate Comfort

Relax in our spacious rooms featuring extra-comfy beds, and savor delicious meals in our inviting restaurant, making your downtime truly delightful.

Book your escape to Cardiff today and make unforgettable memories at Premier Inn Hotel!

Loading rooms and rates...

Location

How to Find Us

Helmont House,10 Churchill Way,Cardiff,South Wales

Cardiff Ā· GB

0333 777 3981

Policies

Good to Know

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

There is no on-site parking available at this hotel. Chargeable off-site parking is available at NCP Dumfries Place car park (St Andrews Lane, CF10 3FN). Daily rates- £25 for 24 hours, we offer 25% off making this £18.75 per 24 hours. Electric charging points are available and a 2m height restriction is in place. Blue Badge holder spaces available on Churchill Way. Alternative, chargeable off-site parking is available at NCP Rapports (David Street, CF10 2EH) at £25.95 per 24 hours. Please note that no heavy goods or large vehicles are permitted. Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction turn right onto Churchill Way and the hotel will be on your right. (Car Park sat nav: CF10 3FN)

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

PREMIER INN CARDIFF CC QUEEN STREET

Guest Reviews

What Guests Say

8.6

Excellent

29 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Spacious room

Could Improve

  • –Cleanliness issues
  • –Overwhelmed restaurant staff
  • –Limited food options
Cleanliness6.8

Several complaints regarding unclean bathrooms and room cleanliness.

Service9.0

Staff were friendly but overwhelmed, affecting service quality.

Location9.6

Great location for sightseeing and events.

Room Quality9.1

Spacious and comfortable rooms, although some cleanliness issues.

Amenities9.1

Standard amenities for hotel guests, though some were lacking.

Value for Money9.1

Value reflects the location and recent updates despite some issues.

Food and Beverage7.1

Restaurant staff overwhelmed, limited food options available.

Overall Experience9.1

Overall stay reasonable, though several areas need improvement.

Camper64069172359

NONE Ā· Dec 2025

2

Won’t visit again

Liked:Absolutely awful in dining room not enough staff to take orders some guests had to leave because they stopped taking orders.

via tripadvisor

Richie_Turner

Business Ā· Dec 2025

4

Worst Premier Inn I've ever stayed in

Liked:Picked this for it's location. Worst Premier Inn I have ever stayed in, and like many of us I have stayed in many across the UK. Room as usual Ok but not particularly clean. Bathroom unclean (see photos). Toilet not clean, Sink plus blocked with a plaster and shower glass dirty. You don't expect perfection from PM but basic cleanliness I do expect. Left a direct poor review and to be expected I received no response.

via tripadvisor

Misstfaye

NONE Ā· Dec 2025

6

Good night’s sleep, but some things left room for improvement.

Liked:Booked early check in, and although first in line, had to wait 20 mins to gain access to our room whereas a few guests helped after us gained access immediately. Bathroom not as clean as I would’ve liked. Brown mark on the toilet paper dispenser looked like residual poo. Unable to have dinner as the restaurant was overwhelmed by two big tables. Initially told to come back after half an hour. Went back, and then husband was rudely told that they had to check stock before he was able to order anything. Told to wait another half an hour, so we gave up. WiFi was not worth the additional Ā£5 spent. On the plus side - the room was big and spacious and the bed was comfortable. Hotel was perfectly located for our intended purposes, and we got to do a bit of exploring in our immediate surroundings.

via tripadvisor

F5965QJdw

Family Ā· Dec 2025

6

Sadly not to Premier Inn’s normal standards

Liked:Staff have been very friendly but overwhelmed. Restaurant at dinner on first and second night had limited options from the menu, ran out of fish and chips and ice cream within an hour of service starting. Too few staff to cater for the number of guests, this wasn’t fair on the waiting staff, management need to review their staffing procedures. This was the same at breakfast, with tables not being cleared, no cutlery and waiting for coffee machine to be filled. The room itself was cold, despite following guidance to use thermostat. No reception staff . Incorrect post code for Dumfries car park on Premier Inn website, sat nav takes you past the building not to the actual entrance. The meals we did manage to have were nicely cooked and tasty. Hotel room was very clean. Hotel is in a great location for sightseeing in Cardiff and going to events in the Utilita.

via tripadvisor