Name: Premier Inn Cardiff Bay
Address: Bute Place,Cardiff,South Wales,South Wales, Cardiff, CF10 4AA
Telephone: 0330 128 1365
Rating: 7.8

Premier Inn Cardiff Bay | Member Rates | Dyme

ParkingRestaurantAir conditioningBreakfast available (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Parking, Air conditioning, Restaurant, Breakfast available (surcharge)

Location

Cardiff, GB

Welcome to Premier Inn Cardiff Bay, where comfort meets convenience in the heart of Cardiff!

Ideal Location

Nestled in a prime spot, our hotel grants you easy access to Cardiff’s vibrant attractions, from the bustling Mermaid Quay waterfront to the historical charm of Cardiff Castle.

Gourmet Dining

Savor delicious culinary offerings at our in-house Thyme restaurant, where fresh, mouth-watering dishes await to delight your taste buds after a day of exploration.

Unwind in Comfort

Relax and rejuvenate in our cozy rooms equipped with luxurious Hypnos beds, ensuring a restful night's sleep for an enjoyable stay.

Book your getaway today and immerse yourself in the charm of Cardiff!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

7.8

Very Good

64 reviews

Highlights

+Friendly and accommodating staff
+Great location for attractions

Could Improve

–Cleanliness issues noted
–Sleep guarantee not met

Cleanliness6.6

Some issues with dust and bathroom cleanliness mentioned, which affected the overall experience.

Service8.6

Staff was noted as friendly and accommodating throughout the reviews, enhancing the experience.

Location8.6

The hotel is conveniently located near Cardiff Bay and Millennium Stadium, which was positively mentioned.

Room Quality7.6

Rooms were generally comfortable, although some cleanliness issues were noted.

Amenities7.6

Basic amenities provided, but there were no standout features mentioned other than standard offerings.

Value for Money7.6

Mixed feelings on value received; some complaints about promises not met regarding sleep guarantee.

Food and Beverage7.6

Mention of a free breakfast offered as a gesture, but specific food quality wasn't detailed.

Overall Experience8.1

Overall a positive experience despite some setbacks; staff efforts were particularly noted.

Welshlady90

Solo Travel · Dec 2025

Brilliant hotel in great location for the WMC .

Liked:Absolutely brilliant hotel ,location spot on for the wmc ,bed Absolutely comfortable,staff really friendly and welcoming and accommodating spotlessly clean room and I'm happy as in my last review I mentioned the TV and this time the bed is facing the TV .Thankyou premier inn for a great night's stay and I look forward to booking with you again in the future .

via tripadvisor

C3624XFbarryw

Business · Dec 2025

Great staff

Liked:Had some amazing times at this hotel. The ever so helpful sarah K and Terri are the best. Always happy and getting work sorted. Any issues were resolved straight away.

via tripadvisor

845jaronm

Business · Dec 2025

Prem staff silvana

Liked:I stay here a lot with work and silvana is amazing with her service helped me with reservations of the room I prefer as been a regular here and very friendly towards myself from a customer point aspect

via tripadvisor

mlendon

NONE · Dec 2025

Decline of Premier Inn

Liked:We have stayed at this hotel on numerous occasions but sadly it has declined and needs a thorough update. We will not be staying here until improvements are made.

via tripadvisor

Location

How to Find Us

Bute Place,Cardiff,South Wales,South Wales

Cardiff · GB

0330 128 1365

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

TThere is no on-site parking at this hotel. Chargeable off-site parking is available at Q- Park Cardiff Bay (CF10 4PH) adjacent to the hotel This car park only accepts card payments. Hotel guests benefit from a 25% discount at Q-Park, currently £11.20 per 24hrs, without discount £15 per 24hrs. Rates are subject to change by Q-Park. Guests should get their parking tickets validated on the table at the main door in Reception before departure to receive the discounted rate. A validated ticket valid for 1 entry only, leaving the car park and re-entering will incur a new charge. Discount isn’t available on pre-paid parking, A 2m height restriction applies to this car park. Follow the Cardiff Bay Link Road (A4232) into Cardiff Bay. At Queens Gate Roundabout, take the exit onto A4234. Follow the A4234 over two roundabout leading onto Hemingway Rd. Turn left onto Lloyd George Ave (A470) then turn left onto Bute Pl. The hotel will be on your left. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

64 reviews

Highlights

+Friendly and accommodating staff
+Great location for attractions

Could Improve

–Cleanliness issues noted
–Sleep guarantee not met

Cleanliness6.6

Some issues with dust and bathroom cleanliness mentioned, which affected the overall experience.

Service8.6

Staff was noted as friendly and accommodating throughout the reviews, enhancing the experience.

Location8.6

The hotel is conveniently located near Cardiff Bay and Millennium Stadium, which was positively mentioned.

Room Quality7.6

Rooms were generally comfortable, although some cleanliness issues were noted.

Amenities7.6

Basic amenities provided, but there were no standout features mentioned other than standard offerings.

Value for Money7.6

Mixed feelings on value received; some complaints about promises not met regarding sleep guarantee.

Food and Beverage7.6

Mention of a free breakfast offered as a gesture, but specific food quality wasn't detailed.

Overall Experience8.1

Overall a positive experience despite some setbacks; staff efforts were particularly noted.

Welshlady90

Solo Travel · Dec 2025

Brilliant hotel in great location for the WMC .

via tripadvisor

C3624XFbarryw

Business · Dec 2025

Great staff

Liked:Had some amazing times at this hotel. The ever so helpful sarah K and Terri are the best. Always happy and getting work sorted. Any issues were resolved straight away.

via tripadvisor

845jaronm

Business · Dec 2025

Prem staff silvana

via tripadvisor

mlendon

NONE · Dec 2025

Decline of Premier Inn

Liked:We have stayed at this hotel on numerous occasions but sadly it has declined and needs a thorough update. We will not be staying here until improvements are made.

via tripadvisor