Novotel Cardiff Centre

Noted issues with cleanliness such as used trays and glasses left outside rooms, and lack of bath towels in the room.

General positive feedback on staff, with one noted negative interaction addressed by a professional receptionist at checkout.

Very good location, central with easy access to city amenities.

Rooms were generally described as lovely and warm, but some issues with missing items noted.

Several amenities were mentioned as not functioning properly or had issues, like the sauna and faulty showers.

Considered a good value overall, but noted minor issues affecting guest experience.

Breakfast praised for variety but noted minor issues with temperature.

Pleasant experience overall with some room for improvement.