Cardiff · GB

Mercure Cardiff

Name: Mercure Cardiff
Address: Circle Way East, Llanedeyrn, Cardiff, CF23 9XF
Rating: 7.7

7.7

Very Good4,895 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cardiff, GB

Walkability

Walk

Modern Comforts and Convenient Location

Luxurious Rooms and Dining Options

The rooms at Mercure Cardiff North Hotel offer modern amenities including private bathrooms with rainfall showers, work desks, and satellite TV. Guests can enjoy delicious meals at the RGB Restaurant which features specialities from the charcoal grill, or opt for casual dining and beverages at the spacious lounge bar.

Ideal for Business and Leisure

Located near Cardiff's major business parks, Mercure Cardiff North Hotel is perfect for business travelers. For leisure guests, popular attractions like Cardiff Castle and Cardiff Golf Club are just a short drive away. With free WiFi, parking, and proximity to the M4, this hotel offers convenience for all guests.

Ready to experience comfort and convenience at Mercure Cardiff North Hotel? Book your stay now.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Mercure Cardiff

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Circle Way East, Llanedeyrn

Cardiff · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, a credit card Pre Authorization will be required at the time of check in. This will include Pre paid rates and no cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Cardiff · GB

Mercure Cardiff

7.7

Very Good4,895 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cardiff, GB

Walkability

Walk

Modern Comforts and Convenient Location

Luxurious Rooms and Dining Options

Ideal for Business and Leisure

Ready to experience comfort and convenience at Mercure Cardiff North Hotel? Book your stay now.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

4,895 reviews

Highlights

+Excellent location (convenient for Cardiff Castle/events)
+Helpful and friendly staff (generally)
+Good/excellent breakfast with variety
+Comfortable beds and comfortable rooms for many
+Tea and coffee provided; plenty of sockets
+Clean and well-designed rooms noted by several guests

Could Improve

–Cleanliness issues (dirty pillows, soiled chair, unhoovered carpet, unpleasant smell)
–Air conditioning problems in some rooms (not working or noisy)
–No in-room fridge reported
–Rude behaviour from some breakfast staff
–Thin sound insulation / noise between rooms
–Beds delivered as two singles pushed together in some rooms
–Expensive parking
–Occasional TV signal problems

Cleanliness5.5

Multiple reviews mention cleanliness problems: dirty pillows, soiled chair, unhoovered carpet, unpleasant smell in one room and inconsistent housekeeping.

Service9.0

Most guests describe staff as friendly, helpful and responsive (reception moved a guest immediately); however there are isolated reports of rude breakfast staff which lowers consistency.

Location9.7

Repeatedly praised as a very convenient location (good for Cardiff Castle/events and drivers); several guests explicitly cite excellent location.

Room Quality7.0

Rooms are generally comfortable with good bathrooms and toiletries, but issues reported include twin beds pushed together, noisy or non-working air conditioning in some rooms, windows that do not close and occasional TV signal problems.

Amenities7.0

Tea/coffee provided and many sockets are positives; missing in-room fridge noted, shower configuration criticisms (wanted hand-held), lack of reception contact info and expensive parking are negatives.

Value for Money6.8

Mixed impressions: several guests say it's great value while others feel the price is high given cleanliness and facility issues—overall slightly below neutral.

Food and Beverage8.6

Breakfast and food receive strong praise (good selection, excellent food) though service at breakfast has been reported as rude by some guests.

Overall Experience8.0

Many guests report a pleasant, comfortable stay with helpful staff and good breakfast, but recurring cleanliness and maintenance issues produce a mixed overall impression.

Katusha

Couple · Sep 2026

comfortable and stree free

Liked:Good size room, breakfast had lots of options and was excellent

Disliked:More pillows

via Nuitee

joanna

Solo Traveller · Sep 2026

Liked:Staff friendly, clean around hotel and in main room.

Disliked:Bathroom looked very tired. Bath and shower looked dirty as old and marked. Beds very soft. Only 1 very soft pillow. We did get more pillows after going to reception twice!

via Nuitee

Dinushika

Couple · Sep 2026

Disliked:Overall, our stay at the hotel was good. The room was clean, the food was nice, and the facilities were good. We were generally happy with the stay. However, there were a couple of issues that I feel the hotel should improve. During breakfast, we noticed two staff members speaking very loudly to each other in their own language (Hindi). We fully respect everyone’s language and culture, but the loud conversation was quite disturbing, especially in a hotel dining area where guests are trying to enjoy a peaceful breakfast. I believe staff should be mindful of the volume and maintain a more professional and considerate environment around guests. This was one of the main weaknesses during our stay. We also informed the hotel that we had run out of shower gel, but unfortunately, we did not receive any before we checked out. This was disappointing, as it is a basic facility that should be provided promptly when requested. Apart from these issues, we found the hotel clean, the food enjoyable, and the overall facilities good. With better attention to staff conduct and guest requests, the experience could be significantly improved.

via Nuitee

Katrina

Solo Traveller · Sep 2026

Mercure Cardiff

Liked:Staff were exceptional - very helpful anytime we yalked yo them, and kept us up to date when our room service order was late and they didn't have a few items we asked for. Fast check in. Room size was good. Comfy bed. Free gym usage (we didn't use this facility but it is nice for it to be included and we would use in the future). Near bus route.

Disliked:Shower in room 37 makes a horrendous noise when turned on, the pressure on the first night was poor - it would have been more effective to stand outside in the rain with shampoo. The food was a little pricer than we would have liked.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Mercure Cardiff

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Location

How to Find Us

Circle Way East, Llanedeyrn

Cardiff · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.