Name: Austins Self Service Guest House
Address: 11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ, Cardiff, CF11 6LJ
Telephone: 44-29-21051510
Rating: 8.2

Austins Self Service Guest House, Cardiff | Member Rates | Dyme

Free WiFiStreet parkingExpress check-outLuggage storageExpress check-in/check-outWheelchair accessible

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

Express check-out, Free WiFi, Luggage storage, Express check-in/check-out, Street parking, Wheelchair accessible

Location

Cardiff, GB

Experience the perfect blend of comfort and convenience at Austins Self Service Guest House, situated in the vibrant heart of Cardiff.

Modern Amenities

Relax in one of our 20 well-appointed guestrooms featuring flat-screen televisions, complimentary Wi-Fi, and coffee/tea makers to ensure a cozy stay. Enjoy weekly housekeeping for a hassle-free experience.

Prime Location

Immerse yourself in Cardiff's rich culture with key attractions like Cardiff Castle and Principality Stadium just a short 15-minute walk away, making it easy to explore the city's highlights.

Effortless Access

With express check-in and check-out, along with luggage storage, your arrival and departure will be seamless, allowing you to focus on creating unforgettable memories.

Don’t miss out—book your stay at Austins Self Service Guest House and discover the charm of Cardiff today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

1,694 reviews

Highlights

+Great location
+Affordable rates
+Clean facilities

Could Improve

–Poor check-in process
–Weak WiFi
–Room maintenance issues

Cleanliness7.7

Several reviews mentioned cleanliness positively, but concerns regarding room conditions detracted from the overall sentiment.

Service8.7

Some guests had issues with the check-in process, but overall service received positive remarks.

Location9.2

Multiple reviews highlighted the excellent location, especially for accessing local attractions.

Room Quality6.7

Rooms in need of decoration and some have issues like broken items, affecting the overall room quality perception.

Amenities7.7

Amenities like WiFi and heating were criticized in some reviews; however, basic provisions were positively noted.

Value for Money8.7

Guests felt the accommodation was affordable for the quality provided, despite some issues.

Food and Beverage8.4

Not explicitly assessed in reviews, assumed standard quality for this hotel tier.

Overall Experience8.4

Despite several issues, many guests had a positive overall experience due to location and affordability.

Kenneth

Extended Group · Jul 2026

Fortunately it encouraged us to get out as early as possible and return as late as possible.

Liked:Location was its only plus

Disliked:Lack of adequate ventilation. Bathroom facilities. No sink plug. Electric heater sat on small bedside table as it had fallen off its wall mountings.

via Nuitee

Gary

Couple · Jun 2026

Very basic but very functional - comfortable bed, decent shower

Liked:Great location - very central

Disliked:Nothing to report

via Nuitee

harley

Solo Traveller · Jun 2026

Liked:The staff very helpful and nice Location was perfect Room had what was needed

Disliked:The room was in the loft, so the head room was a bit restricted

via Nuitee

Keith

Solo Traveller · Jun 2026

I will probably stay there again.

Liked:Near Cardiff Central Station and short walk to the cricket ground.

Disliked:There was a guy in the room next to me, room number 2, and he was extremely aggressive, violent and very noisy, a really unpleasant little weasel.

via Nuitee

Location

How to Find Us

11 Coldstream Terrace, City Centre, Cardiff, Wales, CF11 6LJ

Cardiff · GB

44-29-21051510

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Alcohol is not served at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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Guest Reviews

What Guests Say

8.2

Excellent

1,694 reviews

Highlights

+Great location
+Affordable rates
+Clean facilities

Could Improve

–Poor check-in process
–Weak WiFi
–Room maintenance issues

Cleanliness7.7

Several reviews mentioned cleanliness positively, but concerns regarding room conditions detracted from the overall sentiment.

Service8.7

Some guests had issues with the check-in process, but overall service received positive remarks.

Location9.2

Multiple reviews highlighted the excellent location, especially for accessing local attractions.

Room Quality6.7

Rooms in need of decoration and some have issues like broken items, affecting the overall room quality perception.

Amenities7.7

Amenities like WiFi and heating were criticized in some reviews; however, basic provisions were positively noted.

Value for Money8.7

Guests felt the accommodation was affordable for the quality provided, despite some issues.

Food and Beverage8.4

Not explicitly assessed in reviews, assumed standard quality for this hotel tier.

Overall Experience8.4

Despite several issues, many guests had a positive overall experience due to location and affordability.

Kenneth

Extended Group · Jul 2026

Fortunately it encouraged us to get out as early as possible and return as late as possible.

Liked:Location was its only plus

Disliked:Lack of adequate ventilation. Bathroom facilities. No sink plug. Electric heater sat on small bedside table as it had fallen off its wall mountings.

via Nuitee

Gary

Couple · Jun 2026

Very basic but very functional - comfortable bed, decent shower

Liked:Great location - very central

Disliked:Nothing to report

via Nuitee

harley

Solo Traveller · Jun 2026

Liked:The staff very helpful and nice Location was perfect Room had what was needed

Disliked:The room was in the loft, so the head room was a bit restricted

via Nuitee

Keith

Solo Traveller · Jun 2026

I will probably stay there again.

Liked:Near Cardiff Central Station and short walk to the cricket ground.

Disliked:There was a guy in the room next to me, room number 2, and he was extremely aggressive, violent and very noisy, a really unpleasant little weasel.

via Nuitee