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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Cancún · mx

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

7.4
Very Good134 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious All-Inclusive Resort Experience

Planet Hollywood Cancun, An Autograph Collection Resort offers a truly luxurious all-inclusive experience in Cancún. With 11 restaurants, a bar, and room service, guests can indulge in a variety of culinary delights. The resort also features an outdoor pool, fitness center, and evening entertainment for ultimate relaxation and enjoyment.

Modern Amenities and Comfort

Each guest room is equipped with a flat-screen TV, air conditioning, and a private bathroom, ensuring modern comfort and convenience during your stay at Planet Hollywood Cancun. Enjoy a buffet breakfast every morning to start your day on a delicious note.

Convenient Location and Exceptional Service

Located near top attractions such as Cancun Government Palace and Beto Avila Stadium, Planet Hollywood Cancun offers a prime location for exploring the city. With a 24-hour front desk, express check-in/out, and free WiFi, the resort provides exceptional service to cater to all your needs.

Experience luxury and convenience at Planet Hollywood Cancun, book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Carretera a Punta Sam SM006 MZA 002 LOTE 07-08, ZONA COSTERA ZONA CONTINENTAL

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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PLANET HOLLYWOOD CANCUN BY ROYALTON, AN AUTOGRAPH COLLECTION ALL-INCLUSIVE RESORT

Guest Reviews

What Guests Say

7.4

Very Good

134 reviews

Highlights

  • +Kid-friendly
  • +Good food options

Could Improve

  • –Cleanliness issues
  • –Poor service related to reservations
  • –High value expectations not met
Cleanliness5.5

Multiple reviews indicate issues with cleanliness, including reports of dampness and pests.

Service9.0

Generally positive sentiments about staff friendliness, but some complaints regarding booking restrictions.

Location9.1

No specific negatives mentioned; generally well-regarded.

Room Quality6.5

Some rooms reported to have unpleasant smells and humidity issues.

Amenities8.0

Facilities like pools and lazy river are enjoyed, but some cleanliness issues noted.

Value for Money5.0

Significant complaints regarding underwhelming value compared to high costs.

Food and Beverage8.5

Food quality positively mentioned, though breakfast options could be improved.

Overall Experience7.5

Mixed sentiments; positive aspects noted but overshadowed by serious complaints.

Maria Yamel

Family With Children · Mar 2026

10

They have a lot of activities for all the family we had a blast

Liked:Everything

via Nuitee

Jessica

Extended Group · Jan 2026

9

Overall, it was one of our best vacations. The buffet restaurant is where we chose to eat because there was so many diff

Liked:There was plenty to do for both adults & kids during the day & evenings.
Disliked:We did have a room that was extremely on the musty side. We had requested a dehumidifier right away when we arrived like many comments have posted. We had to dump that dehumidifier bucket numerous times when we were in the room and at least four times through the middle of the night. Towards the last couple days of our stay, it got really musty in there and humid, and our clothes in our suitcases became damp and started acquiring a smell.

via Nuitee

LATISHA

Family With Children · Oct 2025

7
Liked:The resort was nice very kid-friendly.
Disliked:The rooms need a little updating. The two rooms I had had a smell to them and one of them had a humidifier in it going. I also didn't like the fact that you can't get a reservation at certain places during your stay due to others already having them booked even when it's your first day there.

via Nuitee

Jay

Family With Children · Sep 2025

4
Liked:Lazy river
Disliked:Pools dirty and rooms absolutely thilfy

via Nuitee