
Cancún · mx

Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Cancún, mx
Luxurious Accommodation
Experience a lavish stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, just 600 metres from Mujeres Beach. Indulge in spacious rooms, impeccable room service, and stunning garden views.
Exciting Amenities
Enjoy a plethora of amenities including a fitness centre, water park, and children's playground. Stay active with billiards, darts, and tennis, or unwind in the spa. The resort also offers a 24-hour front desk, airport transfers, and free WiFi.
Convenient Location
Located near Cancun's top attractions, explore Cancun Bus Station and Government Palace. With Cancún International Airport just 31 km away, your dream vacation awaits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
488 reviews
Highlights
Could Improve
Multiple guests describe the facilities as 'impecables' and 'exceptionally clean'; one report of incomplete room cleaning reduces a perfect score slightly.
Mixed reviews: several guests praised staff treatment, but concierge service had repeated booking mistakes and there were reports of delayed check-in and limited night cart service.
Explicitly praised as 'Excelente ubicación' and noted positively in relation to cost-benefit.
Rooms described as spacious and comfortable, though at least one guest reported a worn mattress and inconsistent housekeeping attention.
Strong infrastructure and spacious, attractive common areas and pools; minor negatives include beverage options at pool bars and limited night golf-cart availability.
Guests mention good 'relación costo beneficio' and overall satisfaction with what was offered for the price.
Restaurants (buffet and à la carte) receive consistent praise for quality and variety; beverages/drinks quality and lack of natural juices were noted as improvable.
Overall very positive resort experience with excellent facilities and food, offset by notable concierge/service issues that affected some stays.
Jorge Enrique
Couple · Jun 2026
via Nuitee
Stuart
Family With Children · Jun 2026
nice hotel facilities, further out for some tours and days out we did so alot of ubers required
via Nuitee
Gargi
Couple · Jun 2026
via Nuitee
rigney
Family With Children · Jun 2026
Was ok
via Nuitee
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