Name: Tolip Gardens Hotel
Address: Gardenia Compound , Cairo - Suez Road, Cairo, 15121
Rating: 7.7

Tolip Gardens Hotel, Cairo | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cairo, eg

Luxurious Accommodation with Outstanding Amenities

Outdoor Swimming Pool and Fitness Center: Enjoy a refreshing swim in the outdoor pool or maintain your workout routine at the fitness center.

Dining Options: Indulge in a variety of culinary delights at the on-site restaurant offering American and international cuisine, with options for vegetarians, halal, and vegans.

Family-Friendly Environment: Kids will love the children's playground while adults can relax in the garden or socialize in the shared lounge and bar.

Experience comfort and convenience at Tolip Gardens Hotel in Cairo. Book now to secure your stay at this exceptional property.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.7

Very Good

877 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Rude service
–Poor food quality
–No toiletries provided

Cleanliness7.3

Several reviews mentioned issues like low quality of services and general discontent, leading to a lower score.

Service6.8

Negative sentiments about rude staff were noted, lowering the service score.

Location8.8

Positive mentions about the location were prevalent, thus it remains high.

Room Quality7.8

Some reviews mentioned average room sizes with no additional complaints, keeping the score moderate.

Amenities7.8

Average amenities were noted, but nothing exceptional was mentioned.

Value for Money7.3

Mixed sentiments around the cost; some found it reasonable while others felt it lacked value.

Food and Beverage6.8

Negative comments about food quality were noted, affecting the score.

Overall Experience8.8

Overall mixed reviews but some experiences were positive enough to balance the average.

Yussuf

Family With Children · Jun 2026

comfortable

Liked:location and the layout

Disliked:Limited food options

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Hussein

Couple · Jun 2026

Liked:Very nice stuff and friendly and good location I love it

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yara

Solo Traveller · Jun 2026

Very uncomfortable experience

Disliked:My stay at this hotel during Eid was one of the most uncomfortable hotel experiences I have ever had. I stayed for three nights, and on the third day, a friend of mine checked into the hotel in his own separate room. We went to the pool together, expecting to relax and enjoy the facilities we had both paid for. Instead, we were repeatedly questioned by staff members. The lifeguard asked for our room numbers multiple times, then called over another employee who asked the same questions. After that another employee joined them and all three sat nearby watching us continuously. As a woman in a swimsuit, this level of scrutiny was extremely uncomfortable and made me feel as though I was being monitored rather than welcomed as a guest. The situation escalated when staff appeared to interpret my friend's assistance in helping me learn how to swim as inappropriate behavior. I am afraid of water and was relying on him for support while in the pool. Despite this being completely innocent, hotel security was called and approached us in a rude, confrontational, and disrespectful manner. To make matters worse, we were questioned about consuming alcohol. The drinks we had were non-alcoholic beverages purchased directly from the hotel bar, specifically a cola and a Red Bull. We submitted a formal complaint regarding the way we were treated, including the experience at the pool and the interaction with security. No meaningful response or resolution was provided. What disappointed me most was not just the behavior we experienced, but the lack of action taken afterward. No apology or explanation was given. I left feeling humiliated, frustrated, and deeply disappointed. I would not return to this hotel, nor would I recommend it to anyone looking for a comfortable and respectful stay.

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Amr.lotfy

Solo Traveller · May 2026

Liked:I would like to thank all stuff including and specially Mr. Saed Hamed For his kind hospitality. We can give him 100 of ten

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Location

How to Find Us

Gardenia Compound , Cairo - Suez Road

Cairo · eg

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

مطلوب بطاقة العائلة وشهادة الزواج لجميع الجنسيات العربية والمصرية. Family Card and Marriage Certificate is required for all Arab and Egyptians Nationalities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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