Cairo · EG

Intercontinental Cairo Citystars by IHG

Name: Intercontinental Cairo Citystars by IHG
Address: Omar Ibn El Khattab, Heliopolis, Cairo, 11757
Telephone: +20 2 24800100
Rating: 9.2

9.2

Exceptional3,038 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cairo, EG

Luxurious Accommodation

Experience luxury at its finest at Intercontinental Cairo Citystars. Our spacious rooms are elegantly furnished and equipped with top-notch amenities, including LCD TVs with over 150 satellite channels. For a truly indulgent stay, inquire about our allergy-free room options.

World-Class Dining

Satisfy your culinary cravings at our 10 diverse restaurants, offering everything from Japanese and Lebanese cuisine to traditional Italian and authentic Egyptian dishes. Unwind with a signature cocktail at Bellini Cocktail Lounge or The Lounge, both boasting stunning views of the pool.

Wellness and Leisure

Rejuvenate your mind and body at Lifestyles Health Club and Spa, featuring a hydro pool, massage treatments, sauna, and steam bath. Stay active with daily aerobics classes at the gym, or simply lounge by our large outdoor swimming pool.

Book your stay now at Intercontinental Cairo Citystars for a truly unforgettable experience.

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Location

How to Find Us

Omar Ibn El Khattab, Heliopolis

Cairo · EG

+20 2 24800100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Credit cardholder must match guest name or provide authorization. Please note that some standard rooms are under renovation. A deposit may be required at the property.

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Cairo · EG

Intercontinental Cairo Citystars by IHG

9.2

Exceptional3,038 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cairo, EG

Luxurious Accommodation

World-Class Dining

Wellness and Leisure

Book your stay now at Intercontinental Cairo Citystars for a truly unforgettable experience.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

3,038 reviews

Highlights

+Exceptional service
+Convenient location
+Clean and spacious rooms

Could Improve

–Value for money concerns
–Need for room updates

Cleanliness9.4

Many reviews praise the cleanliness of the rooms and facilities.

Service9.8

Exceptional service mentioned repeatedly, with staff being very accommodating and friendly.

Location9.4

Location was consistently highlighted as convenient and excellent, attached to the mall.

Room Quality8.8

Rooms were noted as clean and spacious, but some reviews suggested the need for updates.

Amenities8.9

Good amenities with a nice pool area, although improvements in certain areas such as changing rooms were suggested.

Value for Money8.3

Some reviews criticized pricing in relation to room quality; a need for better value was noted.

Food and Beverage9.4

Breakfast and various dining options received positive remarks, especially at the club lounge.

Overall Experience9.6

Guests left highly satisfied, expressing intent to return.

Milania

Solo Traveller · Sep 2026

Liked:Great stay special thanks to seif

via Nuitee

Marty

Couple · Sep 2026

Liked:Conveniently located 20 min from Cairo airport, about 1 hour away from the tourist attractions, such as the Giza Pyramids and the GEM. Breakfast was good with an omelette bar however other meals were okay. Adjacent shopping mall was nice.

Disliked:The bathroom was small and dated.

via Nuitee

William

Family With Children · Sep 2026

Exceptional property

Liked:It is a nice property in great location. The staff is always what makes a great hotel and Intercontinental has a great staff.

Disliked:It is not an inexpensive property, so expectations are high.

via Nuitee

Franziska

Extended Group · Sep 2026

Amazing Hotel with friendly and professional Staff

Liked:We were truly impressed by the high quality and exceptional service at InterContinental Cairo Citystars. In particular, our breakfast experience was fantastic, thanks to the excellent management of Mr. Khaled Mahmoud. From the very first day, the staff went above and beyond to make our daughter feel comfortable. They took the time to approach her, help her choose what she wanted from the buffet, and even brought her food to the table. This level of genuine care and attention was far beyond anything we had experienced before and made our stay especially memorable. We would also like to express our appreciation to Mr. Peter George for his highly professional handling of the issues we encountered. His personal attention, care, and commitment to resolving matters were greatly appreciated. A big thank you to the entire team for making our stay so enjoyable. The combination of outstanding hospitality, professionalism, and genuine care is what truly sets this hotel apart.

Disliked:Nothing - we hope to come back in the near future.

via Nuitee

Location

How to Find Us

Omar Ibn El Khattab, Heliopolis

Cairo · EG

+20 2 24800100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Credit cardholder must match guest name or provide authorization. Please note that some standard rooms are under renovation. A deposit may be required at the property.

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