Cairo · EG

Kempinski Palace Cairo

Name: Kempinski Palace Cairo
Address: First Settlement, Eastern Ring Road, Cairo, 11477
Telephone: +20 2 22495300
Rating: 9.4

9.4

Exceptional1,687 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cairo, EG

Luxurious Accommodations in the Heart of Cairo

Year-Round Outdoor Pool and Palatial Courtyard

The Royal Maxim Palace Kempinski Cairo boasts an exquisite all year-round outdoor pool, perfect for a refreshing dip or lounging under the sun. The palatial inspired courtyard provides a serene oasis in the bustling city, ideal for relaxation and unwinding.

Culinary Delights and Event Spaces

Indulge in a culinary journey at one of the 9 restaurants and bars offering a wide array of delicacies. From all-day snacks at the Royal Club Lounge to exquisite dining experiences, your taste buds are in for a treat. The property also features indoor and outdoor event spaces, including the largest ballroom in Egypt, The Excelsior, perfect for hosting special events and gatherings.

Rejuvenating Spa and Elegant Rooms

Experience ultimate relaxation at the Resense Spa, the first luxury European spa in the city, offering a range of rejuvenating treatments. Each elegant room at the hotel features a flat-screen TV, a seating area, and picturesque views of the pool, garden, or courtyard, ensuring a comfortable stay.

Book your stay at Royal Maxim Palace Kempinski Cairo for a truly unforgettable experience in the heart of the vibrant city.

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Location

How to Find Us

First Settlement, Eastern Ring Road

Cairo · EG

+20 2 22495300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Parking is offered at a surcharge. Children below 16 years old have no access to the club lounge. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Cairo · EG

Kempinski Palace Cairo

9.4

Exceptional1,687 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Cairo, EG

Luxurious Accommodations in the Heart of Cairo

Year-Round Outdoor Pool and Palatial Courtyard

Culinary Delights and Event Spaces

Rejuvenating Spa and Elegant Rooms

Book your stay at Royal Maxim Palace Kempinski Cairo for a truly unforgettable experience in the heart of the vibrant city.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

1,687 reviews

Highlights

+Friendly staff
+Good food

Could Improve

–Dirty rooms
–Noise from maintenance

Cleanliness8.4

Several reviews commented on dirty rooms and old carpets.

Service10.0

Multiple reviews praised the staff, especially specific members for their helpfulness.

Location8.9

The hotel is noted to be a bit far from major attractions but has a peaceful environment.

Room Quality9.4

The cabana rooms were criticized, but standard rooms are appreciated.

Amenities8.9

Amenities like the underground gym and indoor pool received negative remarks.

Value for Money9.9

Overall guest experience considered the rates fair, despite some complaints.

Food and Beverage9.9

Food quality received much praise.

Overall Experience9.9

Guests expressed high satisfaction despite some minor issues.

Abdulaziz

Couple · Sep 2026

Need to look after the swimming pool and the cleanest of the rooms

Liked:Nothing

Disliked:Swimming pool and the clean

via Nuitee

Virushka

Solo Traveller · Sep 2026

Liked:The spacious room was nice, having the terrace was a good view with the pool especially since the oriental restaurant was fully booked so could order to the room and enjoy the ambience. The nice welcome with the bday pillow case and cake was nice although they got the date one day early. We got late checkout. The bedding is really comfortable

Disliked:For the price of the deluxe pool room I would have expected no issues, However the bathroom did have a leak which they came to clean but it continued however we got free late check out for the inconvenience. We went to the Lucca restaurant for birthday dinner and my friend told them it's my bday but they charged us for the tiramisu that was sent to me like it was going to be part of the bday surprise so that was unwhelming as lots of people where celebrating other things would have expected better

via Nuitee

Mutasem

Family With Children · Sep 2026

Liked:Unfortunately, my experience at the hotel was disappointing, especially considering the amount I paid for my stay. The furniture in the room appeared old and in need of updating, and the breakfast was below the standard I would expect from a five-star hotel. Overall, I felt that the quality and service did not provide good value for the price. I expected a much higher standard from a five-star property, and unfortunately, I left with a negative impression of my stay.

via Nuitee

barana

Couple · Sep 2026

It was an amazing hotel

Liked:The atmosphere and the restaurant in it

Disliked:The service

via Nuitee

Location

How to Find Us

First Settlement, Eastern Ring Road

Cairo · EG

+20 2 22495300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.