Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms
Location
Cabo San Lucas, mx
Luxurious Private Pools and Beach Area
Indulge in the ultimate luxury at Waldorf Astoria Los Cabos Pedregal with private pools in every room and exclusive access to a private beach area.
Culinary Delights and Relaxation
Savor the flavors of Mexico at our 4 restaurants offering contemporary Mexican cuisine and seafood specialties. Unwind with daily fresh fruit service, snacks, and drinks in your room.
Wellness and Activities
Pamper yourself with sauna, massage, and spa treatments, or soak in the hot tubs for ultimate relaxation. Explore nearby activities like snorkeling, diving, and fishing for an unforgettable experience.
Book now to experience the epitome of luxury and relaxation at Waldorf Astoria Los Cabos Pedregal!
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
For security reasons, the credit card used to secure the reservation must be presented at check-in together with a valid photo ID.
Thank you for your understanding, if you have additional questions feel free to call us at 844-733-7342 or visit our website for more details.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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WALDORF ASTORIA LOS CABOS PEDREGAL
Guest Reviews
What Guests Say
10.0
Exceptional
205 reviews
Highlights
+Beautiful property
+Friendly staff
+Relaxing pools
+Excellent amenities
Cleanliness10.0
Cleanliness is described positively, reflecting the hotel's high standards.
Service10.0
Service is praised throughout the reviews, especially the attentiveness of the staff.
Location10.0
The hotel's location offers beautiful ocean views and is well rated by guests.
Room Quality10.0
Rooms are highlighted for their beauty and attention to detail.
Amenities10.0
The hotel offers a range of amenities that enhance the guest experience.
Value for Money10.0
Guests feel they received great value for their investment.
Food and Beverage10.0
Food and beverage options are highly rated, with guests enjoying the offerings.
Overall Experience10.0
Guests express their satisfaction and desire to return, indicating a top-tier overall experience.
154janicen
Solo Travel · May 2026
6
Stunning property but inconsistent service for the price point
Liked:I stayed at the Waldorf Astoria Los Cabos Pedregal for a special occasion and had a mixed experience.
Positives:
The property itself is absolutely stunning. The setting is peaceful, the beach is quiet and beautiful (though not swimmable), and the rooms are spacious and well designed. It’s a great place to relax and enjoy the surroundings. The in-room food was also excellent.
Where it fell short:
Service consistency—especially given the price point.
At the pool, I waited a significant amount of time without being acknowledged, despite staff being present and actively serving other guests. I asked for towels and a menu, and 90 minutes later still had not received a menu or any service. This was around 3:30 p.m. on a Friday with roughly 30 guests at the pool and ample staff. I’m not sure why the service felt so dismissive and absent for a 5-star property.
As a solo traveler, this stood out more than it might have otherwise. I eventually had to go to the bar myself to order a drink, which is not what I would expect at this level.
Pre-arrival experience:
Communication was also lackluster. I needed to shift my reservation by one day due to a flight delay—not cancel—and initially was met with the possibility of a $1,500 fee despite availability. I ultimately had to involve the Diamond service desk and advocate assertively to resolve it.
Recognition / occasion:
This was a birthday trip as a Platinum member. I’ve received more thoughtful acknowledgment at lower-tier Hilton properties. There was no real recognition beyond the standard tequila welcome.
Additional details that added up:
* Food delivery was left by the door rather than placed in the room or clearly communicated
* Concierge responses were polite but minimal and not proactive
* Activity information required multiple follow-ups and lacked detail (e.g., “hiking” with no description of distance, location, or difficulty)
None of these are major issues individually, but together they created a sense of inconsistency. At this price point, I would expect more attentiveness and follow-through without having to ask repeatedly. I would not feel good paying cash for this level of service.
To be fair:
Staff were friendly when engaged, and management did respond when I raised concerns. I didn’t feel unwelcome—just not consistently taken care of in the way I’ve experienced at other top-tier properties. The Waldorf Astoria Maldives Ithaafushi remains top tier for service in my experience.
Bottom line:
This is a beautiful resort in an incredible location, but for the cost, I expected a more polished and seamless service experience. It felt like miss after miss, both pre-arrival and on property.
* 5-star hardware (location, rooms, views)
* 3–4 star service consistency
* 3-star communication
Overall, it feels like a high-end product in terms of the physical property, but not an elite experience. I would consider returning for the setting, but would weigh other options depending on the level of service I’m looking for.
Additional notes:
Room 321 (two queen corner ocean view) was lovely, though the view was slightly impeded.
via tripadvisor
W4574IEthalitam
Family · Apr 2026
10
Best hotel in Cabo
Liked:This resort is an absolute dream, no better way to describe it. From the second you arrive from the moment you leave, you feel taken care of. There wasn't one single negative in our 7 day stay. The grounds are impeccable, the rooms are gorgeous, clean and comfortable. We were worried to take our kids to such a fancy hotel but I can tell you, I will never stay anywhere else but here. My girls had an amazing time. I even took my youngest to a walk around town which is only a few minutes away. Super thanks to Miguel, he really made the whole trip over the top special for our little bday girl who turned 7 in Cabo. Eneyda was extremely pleasant as well. I wish I knew everyone's names because they were all exceptional. Yes it is pricey, but for a reason. Book it!
via tripadvisor
833trentc
Couples · Apr 2026
8
Luxury at a Disproportionate Cost
Liked:The entrance through the private tunnel is undeniably cinematic, and the "hard product"—the rooms and private plunge pools—are the highlight of this property. However, for a five-star property at this price point, the value proposition vs the inflated rate they charge misses the mark.
The property’s location is subject to intense winds, which made the pool area quite unpleasant and the plunge pool too cold to use as it can only heat up to 88 degrees. On one of our days, all umbrellas had to be lowered for “safety,” leaving us exposed to intense sun and severely diminishing the value of a resort stay focused on outdoor relaxation. Additionally, there is only one hot tub on the entire property and it’s luke warm. Be warned that private events can reserve the pool - during our stay half the pool areas were reserved for a private function. The pool area itself lacks any real ambiance or "soul” and feels uninspiring.
While the service is professional, the food and beverage are overpriced, even by luxury hotel standards. You are paying a massive premium that the overall experience doesn't quite justify. It’s a beautiful hotel, but between the lifeless pool, the high winds and the inflated costs, there are better properties to stay at for this budget in Cabo. What made this review a 4 vs a 3 star was the concierge staff who made an effort to address some of our concerns while on property.
via tripadvisor
ardeec
Couples · Apr 2026
10
Best of the best, we can't wait to go back
Liked:My wife and I recently stayed here for two nights with Hilton Free Night Certificates. Our magical experience began before we arrived with an email from our personal concierge, Raquel, who checked in to see how she could help make our stay special. Over the next week, we exchanged emails asking about the amenities and activities, and Raquel was incredibly helpful.
The real story began when we arrived. From the moment you enter the massive gates, you feel like you are in a private oasis. We were more than three hours early, and Raquel and her team showed us around the resort so we could enjoy the infinity pools and beach while we waited for our room.
And the room was WELL worth the wait. We received the most incredible upgrade we have ever experienced, granting us a 3-bedroom villa with a plunge pool, a full kitchen, and a master suite that I am still dreaming about. The resort recently completed a massive renovation, and our room was not only modern but felt like part of the cliffs themselves. Full of handmade art, blown glass, and woodcarvings. It was a room full of personality and life, not like some resorts that have opted for something clean and modern that borders on soulless. If you want a hotel where you experience luxury firmly rooted in the place it is built, this is the place for you.
I filmed a video tour for our family and it took almost five minutes to just explore the entire suite! But our experience didn't stop at the room. We ate dinner at Don Manuel's and El Farallon. Both were superb experiences which we will review separately, but are well worth a visit while you stay here. As diamond members, we received a free continental breakfast, which was very nice, but opted for the $25pp upgrade to the full buffet, which is worth every penny. Not only does it feature incredible local scratch-made delicacies, but Reyes and Isadora (the two taco chefs we met during our stay) prepared for us a special selection of tacos that were truly the best we have ever eaten. Also, make sure to order their french toast. It is unforgettable.
During our meals at Don Manuel's, we became friends with our servers. Martin, Mitchell, Aremis, Allan, and Jesus. These gentlemen were incredibly helpful, gracious, and attentive.
At the pool, anything we could need was ready and brought to our chairs by the attentive attendants like Angel and JP.
As Diamond members, we've experienced some of the best hotels and resorts in the Hilton portfolio, but this experience was truly tied only with the Hermitage Bay in Antigua and, unlike that beautiful property, the Waldorf Pedregal is a true couples AND family resort, with multiple options so the entire family can have a life-changing vacation. (We are already making plans for when we can return with our children so they can enjoy it as well.
A good resort has beautiful amenities. A great resort will throw in a memorable location. But a life-changing resort adds something that can't be faked. The dedication of its staff. Every person we met during our short stay truly loved what they were doing. They actively sought ways to make our stay special. They picked up on small things we said to one another and then incorporated them into their service. They learned our names, and we learned theirs. Many have been there for more than five years, pouring their hearts into making stays magical, whether they are for three months like some guests the weekend we were there, or just a couple of nights like us.
I created a list of people we met and look forward to seeing again when we return. Each of these team members made our stay special.
Raquel, our personal concierge
Angel and JP our pool attendants
Allan, Server
Jesus, Server
Arturo
Mitchell, Server
Carla, hostess
Alejandra, tour guide and room guide
Reyes, taco chef
Isadora, taco chef
Adrian, server
Abraham, server
Jauqin, manager at El Farallon
Alberto
So if you made it this far into my review and are still on the fence, just book it. You won't regret it. Your only regret may be the one we had, which was not staying there for longer.
