Riu Palace Cabo San Lucas - All Inclusive | Member Rates

Name: Riu Palace Cabo San Lucas - All Inclusive
Address: Camino Viejo a San José Km. 4.5 El Medano Ejidal, Cabo San Lucas, 23453
Rating: 8.4

Riu Palace Cabo San Lucas - All Inclusive | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cabo San Lucas, mx

Luxurious Beachfront Accommodation

Experience 5-star luxury at Riu Palace Cabo San Lucas - All Inclusive, nestled in Cabo San Lucas. Enjoy stunning views from the garden, terrace, and restaurant. Indulge in room service, 24-hour front desk, and complimentary WiFi.

Unmatched Facilities and Activities

Relax by the outdoor pool, stay fit at the gym, or dance the night away at the nightclub. Unwind in air-conditioned rooms equipped with modern amenities. Take advantage of the hot tub, table tennis, tennis, and car hire services.

Convenient Location and Nearby Attractions

Explore Cabo San Lucas Country Club and Marina Cabo San Lucas just a few kilometers away. With Los Cabos International Airport in proximity, your getaway at Riu Palace Cabo San Lucas awaits!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

2,060 reviews

Highlights

+Friendly staff
+Clean facilities
+Good location
+Comfortable rooms

Could Improve

–Food quality issues
–Some amenities lacking

Cleanliness8.2

Clean and well-maintained property but some areas showed signs of age.

Service8.9

Staff were friendly and helpful throughout the stay.

Location8.7

Great location right on the beach, convenient for families.

Room Quality8.5

Rooms were comfortable and tidied every day.

Amenities8.4

Standard amenities available but some activities could be improved.

Value for Money8.1

Good value for the price, despite some areas needing improvement.

Food and Beverage7.7

Food quality was inconsistent with some meals below expectations.

Overall Experience8.7

Positive overall experience, despite some issues with food and minor inconveniences.

Mehnaz

Couple · Jun 2026

Excellent

Liked:Beach

Disliked:None

via Nuitee

josenU4044EQ

NONE · Jun 2026

Family Gathering

Liked:We had a very good experience with the quality of the room and restaurants. The service was impeccable. The only downside is having to travel from Cabo San Jose to your location. Also, elevator locations were not easily available.

via tripadvisor

Paradise02782480529

Couples · Jun 2026

Riu palace disaster

Liked:Will not return. We have been coming here for years. Same time to celebrate our Anniversary. But after this time we were really disappointed with this hotel. First off Front desk management are rude and very unprofessional. They should not be in this profession. Also to top it all off the Hotel now caters to 18 year old grad parties, where the parents are only there to drag them off the pool deck because they are so drunk.Nice Vacation!!

via tripadvisor

francisc0israelg

Family · Jun 2026

The worst birthday celebration at Riu Palace Cabo San Lucas.

Liked:Stay from June 6 to June 11, 2026 – The Worst Vacation of My Life My wife and I came to celebrate my birthday at RIU Palace Cabo San Lucas for the first time, and from the moment we arrived, it has been a major disappointment. I have received poor treatment since check-in. I would like to point out that last year I stayed at RIU Kukulkan in Cancun, where I had a wonderful experience. The service was excellent from all staff members, from the front desk to the restaurant and pool personnel. I even upgraded to Elite Club access because of the outstanding experience. Guest Information Francisco Gonzalez RIU Class Classic No. 21427087 We arrived at the hotel around 9:00 a.m., fully aware that our room would not be available until 3:00 p.m. However, unlike my previous RIU experience, here no one even offered us a glass of water upon arrival, much less a room upgrade. From the moment I made my reservation, I specifically requested and paid extra for an ocean-view room. I was assigned room 4117, whose view consisted mainly of palm tree tops. That is not an ocean-view room. Please be honest and market such rooms as “partial ocean view” instead. I called the front desk to express my dissatisfaction and request a room change, but I was left on hold for more than 15 minutes. In addition, my luggage had not been delivered to my room, despite informing the bellboy of my room number when I received my keys. An hour later, I still had not received my luggage. I went to the front desk and explained that I did not want that room. I was offered a room change the following day, but only on the condition that I return between 9:00 and 11:00 a.m.; otherwise, they would assume I wished to keep the original room. On June 7, 2026, I returned to the front desk around 9:30 a.m. and handed over the keys to room 4117. I was told that I would receive an email if another room became available before 3:00 p.m.; otherwise, I would have to wait until then. Since I was without a room, I spent the day visiting the neighboring RIU Santa Fe and RIU Palace Baja California properties, considering them for a future stay because I was already dissatisfied with the service at RIU Palace Cabo San Lucas. By 3:15 p.m., I still had not received any email or information about my new room. I went to the front desk to ask why I had not been contacted. The employee on duty responded rudely and asked me which room I had been assigned. I replied that I did not know because I had received no message. Close to 4:00 p.m., I was finally given the keys to room 3068. I asked where my luggage was, since I had left it with the bell staff for safekeeping. Due to the previous issues with my luggage, I had clearly stated that I preferred to move it myself. However, the front desk agent informed me that my luggage had already been placed in the room. On the evening of my birthday, after all the frustration caused by the front desk and bell staff, my wife and I prepared to have dinner at the Italian restaurant. I did not make a reservation because the employee who checked me in specifically told me that reservations were not required at any of the restaurants. At 8:35 p.m., when I requested a table, a gentleman wearing a name tag that read GASTELUM informed me that the restaurant closed at 9:00 p.m. and that he could not serve us. I showed him the time and pointed out that it was only 8:35 p.m., but he simply replied, “I’m sorry, but I cannot serve you.” How is it possible that after paying for an all-inclusive vacation, I am denied service during operating hours? Naturally, I expressed my frustration regarding the poor service we had experienced. I have stayed at Hilton Hotels, Paradisus Cancun, and resorts operated by Grupo Piñero, and I have never been treated this poorly. However, from something bad came something positive. After the unpleasant experience at the Italian restaurant, we went to the Mexican restaurant. A waiter there asked how we were enjoying our stay, and I honestly told him that it had been terrible and that it was my birthday. Thanks to the staff at that restaurant, I was finally able to relax a little. Despite the very negative experiences earlier in the day, they helped us enjoy our dinner. At the end of the meal, they surprised me with a birthday cake and wished me a happy birthday. I sincerely thank them, because they reminded me that not all employees at this hotel provide poor service. I still have a few days remaining in my stay, and I hope I can enjoy them. However, I can honestly say that I will never return to this hotel. As I stated earlier, these have been the worst vacations of my life, and part of the staff at this property has unfortunately contributed to that experience. I am deeply disappointed with this hotel chain because the level of service I received in Cancun was dramatically different. I will not recommend this hotel to any of my friends or family, and my review will reflect my experience accordingly. I would like to conclude with a quote from Mexican businessman Alejandro Martí, which I believe applies perfectly to some members of this hotel’s staff: “Commit yourselves to your work, and if you think the standard is too high, if you think it is impossible to achieve, or if you simply cannot do it, then resign… for the good of this hotel.”

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Riu Palace Cabo San Lucas - All Inclusive

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Camino Viejo a San José Km. 4.5 El Medano Ejidal

Cabo San Lucas · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations of 5 rooms or more may be subject to different conditions and supplements. Photo identification and credit card are required upon check-in. All Special Requests are subject to availability and may incur additional charges. The Environmental Sanitation Tax will be payable at the reception in Mexican pesos, at the rate of $80 MXN per night. The property will charge the full amount of the stay for guests with an early departure. Bachelor/bachelorette parties or similar parties are not permitted at the property. Minors under 18 years of age are only allowed when accompanied by a parent or legal guardian. Guests are required to show a valid ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. The Environmental Sanitation Tax will be payable at the reception in Mexican pesos, at the rate of $83MXN per night. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Explore More