Name: SpringHill Suites by Marriott Los Angeles Burbank/Downtown
Address: 549 South San Fernando Boulevard, Burbank, CA 91502
Rating: 8.6

SpringHill Suites by Marriott Los Angeles Burbank/Downtown | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Burbank, us

Luxurious Accommodations

Indulge in our plush bedding, spa-inspired bathrooms, and smart TVs in every room for the ultimate relaxation.

Outdoor Oasis

Unwind by our outdoor pool, beautifully enhanced by cozy fire-pits, creating the perfect ambiance for a memorable evening.

Convenient Location

Just a short drive from Universal Studios Hollywood and Warner Bros. Studios, our hotel is the perfect hub for entertainment seekers.

Book now to experience luxury and convenience at SpringHill Suites Burbank!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

436 reviews

Highlights

+Good location
+Excellent staff

Could Improve

–Bed bugs
–Chaotic breakfast experience

Cleanliness7.8

Several reviews mentioned bed bugs and cleanliness issues in the rooms.

Service9.3

Many reviews praised the staff for their helpfulness and responsiveness.

Location9.3

Guests appreciated the hotel's proximity to restaurants and attractions.

Room Quality8.3

Rooms were noted for space and comfort but affected by bed bug issues.

Amenities8.3

Positive mentions about the pool and outdoor spaces, though breakfast was chaotic.

Value for Money8.8

Great room size for the price, especially compared to other hotels.

Food and Beverage7.8

Breakfast was noted as chaotic and lacking sufficient seating.

Overall Experience8.8

Overall satisfaction was good, but bed bugs impacted some stays.

Nora

Family With Children · Jun 2026

Liked:I like that our rooms connected to the swimming pool floor.

via Nuitee

Lanita

Family With Children · Jun 2026

The stay was great but breakfast needs to improve.

Liked:The hotel is very nice. It was clean and the cleaning staff & front desk staff were amazing. Thank you for an awesome stay.

Disliked:I wanted a pool size room And thought I reserved that but, I was given a room on the 2nd floor. It was still a nice room. The second thing was breakfast. It was not okay. No pancakes, waffles or French toast for the kids. The bacon was not all the way cooked and there were only one type of muffin.

via Nuitee

Lisa

Family With Children · Jun 2026

We didn’t get to stay here we booked and paid and they turned us away and were extremely rude will never book here again

Liked:Nothing

Disliked:The customer service

via Nuitee

Hayley

Family With Children · Apr 2026

Distressing

Liked:Great location close to Universal Studios and Hollywood walk of fame. Rooms were clean and spacious.

Disliked:Very noisy, windows do nothing to block road noise, aircon units are on the floor so can hear a constant humming from rooms above. I prepaid for the room and was charged again on arrival. No one told us they were charging us the full room rate just asked us for a card to put on file which we assumed was for incidentals. Queried this with the reception staff and provided proof that we had paid and they insisted we needed to sort it with booking.com. Upon speaking with booking.com they said the money is there and the hotel need to request it. This was verified by a hotel manager who apologised an hour before we checked out for their error after us chasing for 2 nights. Last 2 days of our holiday in the US and had £650 frozen in our account, not ideal! On the morning of check out we thought breakfast ended at 9:30, not 9. Admittedly our error but no one informed us of the breakfast times at check in so we looked online and google incorrectly told us 9:30. Whilst I appreciate this is our error I think it is disgusting that the hotel wouldn’t even offer our 3 young children (4, 6 and 8 years old) even a piece of fruit. When we explained to the reception staff that we got the time wrong and that we were travelling back to the UK today (10 hour flight) and what could we do with breakfast for the children (didn’t even want anything for ourselves just the kids) the lady SHRUGGED and said there’s nothing she can do breakfast is closed. I have never been to any hospitality venue that has refused young children some food for the sake of 10 minutes, I understand no hot food but fruit and cereal was just sitting there on the other side of the door. Very disappointed overall with our experience which is a shame as the room itself was lovely and the hotel is clean and in a great location. The manager who we finally spoke to who sorted the billing error and apologised for the mistake was lovely, but the rest of the reception staff were unhelpful and left us to sort everything.

via Nuitee

Location

How to Find Us

549 South San Fernando Boulevard

Burbank · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

436 reviews

Highlights

+Good location
+Excellent staff

Could Improve

–Bed bugs
–Chaotic breakfast experience

Cleanliness7.8

Several reviews mentioned bed bugs and cleanliness issues in the rooms.

Service9.3

Many reviews praised the staff for their helpfulness and responsiveness.

Location9.3

Guests appreciated the hotel's proximity to restaurants and attractions.

Room Quality8.3

Rooms were noted for space and comfort but affected by bed bug issues.

Amenities8.3

Positive mentions about the pool and outdoor spaces, though breakfast was chaotic.

Value for Money8.8

Great room size for the price, especially compared to other hotels.

Food and Beverage7.8

Breakfast was noted as chaotic and lacking sufficient seating.

Overall Experience8.8

Overall satisfaction was good, but bed bugs impacted some stays.

Nora

Family With Children · Jun 2026

Liked:I like that our rooms connected to the swimming pool floor.

via Nuitee

Lanita

Family With Children · Jun 2026

The stay was great but breakfast needs to improve.

Liked:The hotel is very nice. It was clean and the cleaning staff & front desk staff were amazing. Thank you for an awesome stay.

via Nuitee

Lisa

Family With Children · Jun 2026

We didn’t get to stay here we booked and paid and they turned us away and were extremely rude will never book here again

Liked:Nothing

Disliked:The customer service

via Nuitee

Hayley

Family With Children · Apr 2026

Distressing

Liked:Great location close to Universal Studios and Hollywood walk of fame. Rooms were clean and spacious.

via Nuitee