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Holiday Inn & Suites Penang Prai by IHG

Bukit Mertajam · my

Holiday Inn & Suites Penang Prai by IHG

9.2
Exceptional211 reviews
  1. Hotel Collection
  2. /Hotels in Bukit Mertajam
  3. /Holiday Inn & Suites Penang Prai by IHG
RestaurantSwimming poolExercise/lap poolFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Room service

Location

Bukit Mertajam, my

Luxurious Facilities and Amenities

Indulge in the outdoor swimming pool, garden, terrace, and on-site restaurant.

Relaxing Options

Unwind in the hot tub and take advantage of convenient room service.

Exceptional Service

Our 24-hour front desk staff is always ready to provide you with top-notch assistance.

Escape to Holiday Inn & Suites Penang Prai for an unforgettable stay.

Loading rooms and rates...

Location

How to Find Us

1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam

Bukit Mertajam · my

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

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HOLIDAY INN & SUITES PENANG PRAI BY IHG

Guest Reviews

What Guests Say

9.2

Exceptional

211 reviews

Highlights

  • +Friendly staff
  • +Convenient location
  • +Comfortable rooms

Could Improve

  • –Cleanliness issues
  • –Limited lift availability
Cleanliness8.4

Concerns about hygiene and cleanliness were noted, including lipstick stains on cups and hair in bathrooms.

Service9.4

Many reviews highlighted friendly and helpful staff.

Location9.9

Convenient location with many eateries and stores nearby.

Room Quality9.4

Rooms were described as comfortable with good bedding and interior design.

Amenities8.9

Facilities like the pool were appreciated, but some comments on the limited number of lifts.

Value for Money9.4

The overall experience was deemed worth the price, particularly the comfortable rooms.

Food and Beverage8.9

Good breakfast choices but suggestions for improvement were made.

Overall Experience9.4

Positive sentiments overall, despite isolated issues.

mohammad

Couple · May 2026

5

👌🏼

Liked:Lobby
Disliked:Parking

via Nuitee

NUR AMANEE

Solo Traveller · Apr 2026

10
Liked:everything is the best, especially the food is super delicious

via Nuitee

Mei Ying

Couple · Apr 2026

1

Overall, the stay did not meet basic comfort expectations.

Liked:Location is good
Disliked:The most frustrating issue was the shower, the water temperature kept fluctuating unpredictably, suddenly turning very hot and then very cold throughout the entire time. It made the experience quite uncomfortable. The air conditioning in the room was also not effective, as it never got properly cool. More importantly, the bed was uncomfortable. The bedding felt low quality and not well-maintained. After just one night, I also experienced what seemed to be bites from bed bugs or dust mites which was quite concerning in terms of cleanliness.

via Nuitee

Alfred

Extended Group · Apr 2026

9
Liked:Location just off the highway Nice and clean
Disliked:No

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