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ERNES Hotel Alma Bukit Mertajam

Bukit Mertajam · my

ERNES Hotel Alma Bukit Mertajam

7.2
Very Good279 reviews
  1. Hotel Collection
  2. /Hotels in Bukit Mertajam
  3. /ERNES Hotel Alma Bukit Mertajam
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableNon-smoking roomsAir conditioningFamily rooms

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Family rooms, Lift / Elevator

Location

Bukit Mertajam, my

Convenient Location

E Red Hotel Alma Cosmo is conveniently located near major attractions like Penang Bridge and Sunway Carnival Mall, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation

Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and a private bathroom, ensuring a comfortable stay throughout their visit.

Exceptional Service

With a 24-hour front desk and attentive staff, guests can expect exceptional service and assistance throughout their stay at E Red Hotel Alma Cosmo.

Book now to experience a convenient and comfortable stay at E Red Hotel Alma Cosmo.

Loading rooms and rates...

Location

How to Find Us

32A, LORONG SERI ALMA, PUSAT PERNIAGAAN SERI ALMA

Bukit Mertajam · my

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

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ERNES HOTEL ALMA BUKIT MERTAJAM

Guest Reviews

What Guests Say

7.2

Very Good

279 reviews

Highlights

  • +Comfortable accommodation
  • +Accommodating staff
  • +Great location

Could Improve

  • –Dirty shower curtain
  • –Stiff bed
  • –Smelly room
  • –Toilet door cannot be locked
Cleanliness4.8

The bathroom shower curtain was dirty, indicating poor cleanliness.

Service8.3

Front office staff was accommodating, reflecting good service.

Location8.3

Location mentioned positively as a pro.

Room Quality4.7

The bed was too stiff and the room had a bad smell.

Amenities8.3

Standard quality for this hotel tier.

Value for Money8.2

Standard quality for this hotel tier.

Food and Beverage8.3

Standard quality for this hotel tier.

Overall Experience6.8

Average experience due to significant issues with cleanliness and room quality.

Loh

Family With Children · Apr 2026

9
Liked:Very comfortable

via Nuitee

Dr.Edwin

Extended Group · Mar 2026

8
Liked:Very pleasant welcoming and easy check in.
Disliked:Airconds not cold and a bit of hose pair changing will make the hotel level up.

via Nuitee

Christiana

Family With Children · Jan 2026

6
Disliked:Bathroom facilities were lacking a place to place personal soap etc (no shelf in shower) No place to hang extra clothing A long mirror in the room would be good

via Nuitee

rahmat865

Family With Children · Jan 2026

8

Superb and comfortable

Liked:Cleanliness and comfortable. It was spacious as per picture and very good environment for family.
Disliked:Place to hang towel in the bathroom was almost broken down. Shower handle was broken.

via Nuitee