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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Citadines Prai Penang

Bukit Mertajam · my

Citadines Prai Penang

9
Exceptional1,645 reviews
  1. Hotel Collection
  2. /Hotels in Bukit Mertajam
  3. /Citadines Prai Penang
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Bukit Mertajam, my

Luxurious Amenities

Convenient Location

Delicious Dining Options

To experience a blend of luxury and comfort, book your stay at Citadines Prai Penang today.

Loading rooms and rates...

Location

How to Find Us

G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam

Bukit Mertajam · my

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information. 'Effective 1 July 2026, Hotel will adopt a cashless payment policy. Cash payments will no longer be accepted'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.

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CITADINES PRAI PENANG

Guest Reviews

What Guests Say

9.0

Exceptional

1,645 reviews

Highlights

  • +Friendly staff
  • +Good location
  • +Spacious rooms
  • +Great amenities

Could Improve

  • –Long wait for lifts
  • –Limited breakfast options
Cleanliness8.3

Room cleanliness mentioned positively, but noted dust in room.

Service9.8

Staff is friendly and helpful, but some issues with service at breakfast.

Location9.3

Good location with many eateries and attractions nearby.

Room Quality9.3

Rooms are spacious and comfortable, very suitable for families.

Amenities8.8

Good amenities available, though some aspects like breakfast could improve.

Value for Money9.3

Good value noted, especially for families and features like the coffee machine.

Food and Beverage8.3

Breakfast options were okay, but some choices were limited.

Overall Experience9.3

Overall experience was very satisfying with minor complaints.

Zulkiflee

Family With Children · May 2026

8

We had a good stay there. Location is good and near to restaurants.

Liked:The room is clean, well equipped and spacious.
Disliked:Nothing.

via Nuitee

NURUL HUDA ARIZA

Family With Children · May 2026

8

Will stay here again

Liked:spacious
Disliked:parking lot in the building bit confusing initially as first timer

via Nuitee

DURRATUL

Family With Children · May 2026

9

We’re satisfied with our stay & kids had fun

Liked:The location near to highway exit.a lot of shops nearby. Easy to locate & free parking & easy access even if you bring kids. The apt room is spacious and no funny smell. The facilities are good, functioning fridge, washing machine with dryer & microwave. The washroom at the pool have hot water, a plus point for the kids to wash up before going back to the room.
Disliked:A lot of clubs downstairs. The music is so loud until 2am,can hear pounding music in the room (but still bearabale for level 19). I think you need to fix the shower screen (a bit worn out).

via Nuitee

Wan

Family With Children · May 2026

10

Good for stay

Liked:Good
Disliked:Good. Only parking quite limited and hard

via Nuitee