Name: Quinta Pedra Dos Bicos
Address: Urbanização Quinta Pedra dos Bicos, Lote 24 - Stª. Eulália, Albufeira, 8200-381
Telephone: +351 289 598 190
Rating: 7.7

WiFi availableFree WiFiSwimming poolOutdoor poolSalt-water poolKids' pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Albufeira, pt

Luxurious Apartments with Fully Equipped Kitchens

Experience the comfort of air-conditioned apartments with free WiFi, satellite TV, and private bathrooms at Quinta Pedra Dos Bicos.

Relaxing Outdoor Pools and Sun Lounger Area

Unwind by one of the two outdoor pools or soak up the sun on a lounger while enjoying the beautiful landscaped gardens.

Family-Friendly Amenities and Nearby Activities

From a children's playground to leisure activities like hiking and golf, there's something for everyone. Explore Oura Beach by renting a bicycle or simply enjoy the free WiFi throughout the resort.

Book now for a memorable stay at Quinta Pedra Dos Bicos, just a short drive from Albufeira's center.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

714 reviews

Highlights

+Friendly and accommodating staff
+Great location and amenities

Could Improve

–Uncomfortable furniture in rooms
–Cold pool and heating issues

Cleanliness8.0

Cleanliness is mentioned positively in several reviews.

Service8.4

Staff were described as friendly and accommodating in multiple reviews.

Location8.4

Location was praised, especially in relation to nearby amenities.

Room Quality7.0

Concerns mentioned about uncomfortable furniture and heating issues in some rooms.

Amenities7.5

Amenities received mixed reviews; the pool was cold and kitchen equipment was lacking.

Value for Money7.5

Value for money was considered acceptable but could be improved.

Food and Beverage7.0

No specific mentions of food, hence rated as standard quality for this hotel tier.

Overall Experience8.0

Generally positive experience with noted areas for improvement.

nicolerE8116IB

Friends Getaway · Aug 2026

Shambles

Liked:This was a special trip for my hen party, with a group of 24 people, and unfortunately the experience we received fell far below what we reasonably expected from your accommodation. Before travelling, I contacted the hotel regarding our group and specifically asked whether we could be accommodated together. I was reassured by email that this would be accommodated. Despite this, we were separated on arrival and throughout our stay. Check-in and luggage We were told that check-in was from 4pm. However, after arriving, we were left waiting for approximately three hours without access to our rooms. Even more frustratingly, we were not allowed access to our own luggage while waiting. This left 24 people sitting around for hours without access to their belongings. This was an unacceptable start to what was supposed to be a special occasion. Our group being separated Despite having contacted the hotel in advance and receiving reassurance that our group would be accommodated together, we were given rooms in different areas and effectively split up. We were also given different-coloured wristbands, which then prevented members of our own group from using certain pool areas together. This made absolutely no sense when the purpose of our booking was to celebrate together as a group. What made matters worse was that we saw guests wearing the same-coloured wristbands as us in the pool that we had specifically been told to leave. Treatment by staff and security The treatment we received from some members of staff was extremely disappointing. We were told that Dutch guests were allowed to remain in an area but English/British guests were not, and that we had to leave. At the time, we were simply lying in the sun and were not causing any disturbance or excessive noise. We also found the reception staff to be extremely rude, dismissive and unhelpful when we attempted to resolve the issues. The security staff around the pool were particularly unpleasant. Members of security repeatedly approached and followed our group around the hotel, despite us simply going about our holiday and not causing trouble. We felt as though our group was being singled out and targeted throughout our stay. Security should make guests feel safe and comfortable. Instead, we felt intimidated and harassed. Housekeeping, towels and basic hygiene We were also extremely disappointed with the lack of housekeeping. Our rooms were not cleaned, and when we requested fresh towels and toilet roll, we were refused basic supplies. We were then told that we would have to pay for fresh towels. Regardless of any policy regarding pool towels, we are referring here to basic room hygiene and the provision of essential bathroom supplies. Being refused fresh towels and toilet roll during our stay was unacceptable. Overall experience This was supposed to be a memorable and enjoyable hen party. Instead, a significant amount of our stay was spent dealing with reception, security and issues surrounding our rooms, wristbands and access to facilities. We were promised in advance that our group could be accommodated together, yet this was not honoured. We were then subjected to inconsistent rules, rude treatment and repeated approaches from security. It is particularly disappointing because your own website describes Quinta Pedra dos Bicos as a place where guests can enjoy a relaxing stay and make the most of the swimming pools and surrounding facilities. (Quinta Pedra dos Bicos) Our experience was very different.

via tripadvisor

Kerry

Solo Traveller · Aug 2026

Liked:It was good location, central to the strip and shops etc.

Disliked:The staff were rude, the apartments were not cleaned, the apartment had ants in the kitchen and the bedroom wardrobe and your only aloud at certain pools as well.

via Nuitee

Mitchell

Extended Group · Aug 2026

Great stay from start to finish. Check in was easy, even for a group of 18. An absolute bargain for the quality you get!

Liked:Apartments are huge, cleaned regularly and having use of the pools is a great bonus considering the price.

Disliked:Nothing

via Nuitee

I9963ESpaulh

Friends Getaway · Jul 2026

Tyrants of the Pool

Liked:This is a beautiful hotel with excellent facilities. The pool area is clean, well maintained and has the potential to be a wonderfully relaxing place to spend the day. Most of the staff we encountered were friendly, welcoming and professional, and the hotel itself deserves a great deal of praise. Unfortunately, the behaviour of some of the pool attendants significantly detracted from what was otherwise an excellent experience. I fully appreciate that enforcing safety rules is part of their job, and I have absolutely no issue with staff ensuring guests behave responsibly. However, there is a clear difference between firm, professional enforcement and an unnecessarily confrontational approach. During our stay, I witnessed several occasions where younger groups appeared to be singled out and spoken to in an aggressive manner, even when the situations seemed relatively minor. Rather than calmly managing situations, the approach often appeared to escalate them, creating an uncomfortable atmosphere around the pool. One interaction particularly concerned me. My son-in-law politely asked why the approach was quite so aggressive, and the response he received was: "You are on your last warning, and I have your room number." We found this response unnecessarily intimidating and completely disproportionate to a polite question. It was not the standard of customer service we expected from a hotel of this quality. This is a great hotel, and it's a shame that the conduct of a small number of pool attendants overshadowed what was otherwise a very enjoyable stay. I hope management reviews the customer service approach taken around the pool, as the facilities deserve staff who can enforce the rules firmly, fairly and respectfully, without creating an atmosphere of confrontation. We would happily return because the hotel has so much to offer, but I sincerely hope this issue is addressed.

via tripadvisor

Location

How to Find Us

Urbanização Quinta Pedra dos Bicos, Lote 24 - Stª. Eulália

Albufeira · pt

+351 289 598 190

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Your security deposit will be refunded in full via credit card after an inspection of the accommodations and if you didn't adopt incorrect behavior during your stay. A security deposit of EUR 250 per person is required upon arrival when it's a group reservation. Please note that the credit card holder must match the guest name. Please note that between 1 November and 31 March the cleaning service will be 5 times per week. Please note that Stays under 7 nights during New Years Eve will be charged a refundable damage deposit of €250 per person Pool towels are not included in the room rate. Guests can rent them at the property for an additional charge of €1,50 or €7,50 per weekGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

714 reviews

Highlights

+Friendly and accommodating staff
+Great location and amenities

Could Improve

–Uncomfortable furniture in rooms
–Cold pool and heating issues

Cleanliness8.0

Cleanliness is mentioned positively in several reviews.

Service8.4

Staff were described as friendly and accommodating in multiple reviews.

Location8.4

Location was praised, especially in relation to nearby amenities.

Room Quality7.0

Concerns mentioned about uncomfortable furniture and heating issues in some rooms.

Amenities7.5

Amenities received mixed reviews; the pool was cold and kitchen equipment was lacking.

Value for Money7.5

Value for money was considered acceptable but could be improved.

Food and Beverage7.0

No specific mentions of food, hence rated as standard quality for this hotel tier.

Overall Experience8.0

Generally positive experience with noted areas for improvement.

nicolerE8116IB

Friends Getaway · Aug 2026

Shambles

via tripadvisor

Kerry

Solo Traveller · Aug 2026

Liked:It was good location, central to the strip and shops etc.

Disliked:The staff were rude, the apartments were not cleaned, the apartment had ants in the kitchen and the bedroom wardrobe and your only aloud at certain pools as well.

via Nuitee

Mitchell

Extended Group · Aug 2026

Great stay from start to finish. Check in was easy, even for a group of 18. An absolute bargain for the quality you get!

Liked:Apartments are huge, cleaned regularly and having use of the pools is a great bonus considering the price.

Disliked:Nothing

via Nuitee

I9963ESpaulh

Friends Getaway · Jul 2026

Tyrants of the Pool

via tripadvisor