Name: Luna Hotel da Oura
Address: Rua Dunfermline - Areias de São João, Albufeira, 8200-278
Rating: 7.6

Luna Hotel da Oura, Albufeira | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolIndoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Albufeira, pt

Luxurious Accommodations

Enjoy the comfort of high-quality furniture, air conditioning, and spacious living rooms with balcony access in each apartment at Luna Hotel da Oura.

Abundance of Amenities

From indoor and outdoor pools to a wellness centre, game room, gym, squash court, hot tub, and sauna, this hotel offers a wide range of facilities for guests to indulge in.

Convenient Location

Situated just 1.2 km from stunning beaches and with a variety of dining options nearby, Luna Hotel da Oura provides the perfect blend of relaxation and convenience for your stay.

Book now to experience a memorable stay at Luna Hotel da Oura in Albufeira, Algarve.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.6

Very Good

2,591 reviews

Highlights

+Good location
+Friendly staff
+Spacious rooms

Could Improve

–Inadequate cleaning
–Outdated facilities
–Inconsistent amenities

Cleanliness6.5

Insufficient cleaning noted; a towel was reused without proper hygiene check.

Service9.0

Staff were helpful and attentive.

Location9.1

Great location as mentioned in several reviews.

Room Quality7.5

Rooms considered outdated with issues like cold pools and noisy surroundings.

Amenities7.5

Some amenities like the restaurant and Turkish bath were out of order.

Value for Money7.5

Decent value but needs upgrading in various areas.

Food and Beverage5.5

No restaurant available led to disappointed guests.

Overall Experience8.1

Overall stay satisfactory despite some issues.

Joanne

Solo Traveller · Jul 2026

NOISEY

Liked:The location is perfect, 10 minutes walk to the strip and 25 minutes walk to the Old Town

Disliked:The noise in the Hotel during the night is horrendous, the pool area was very overcrowded with young people probably all under the age of 21, our room overlooked the back which was full of rubbish and a broken chair the someone had obviously thrown over a balcony! If you are a family or a couple that want a good night's sleep I would avoid

via Nuitee

Paula

Family With Children · Jul 2026

How the hell is this classed as a 4 star???

Liked:The location. The reception staff were nice.

Disliked:This is not a 4 star. The rooms are more like 2 star. Light switches and plug sockets did not work. Not enough toilet rolls or towels. No patio furniture on the 2nd balcony and the rooms are very dated. The cleaners hardly ever came round and when they did they would keep leaving the door open when they were not about. The jacuzzi in the spa needs a good scrub! There is a grumpy old pool attendant that won’t let anyone do anything.

via Nuitee

B2856TLemilyd

Friends Getaway · Jul 2026

Nice hotel but rude staff

Liked:The hotel itself was generally nice, clean, and in a good location, which is why it’s so disappointing that our experience was completely overshadowed by the way we were treated by the staff. We paid a €600 cash security deposit on arrival, only to have it taken the next day after being accused of making excessive noise. We were told the disturbance happened at 2am, but this simply wasn’t true—we had left our room at around 11pm and were not even there at that time. Despite explaining this, the staff were dismissive and unwilling to listen. To make matters worse, our key cards were deactivated without warning, leaving us locked out of our room. When we went to reception, the staff were rude, belittling, and treated us as though we had done something wrong without giving us a fair chance to explain. We also discovered that every other group we spoke to in the hotel had their deposit taken as well, which raises serious concerns about how these deposits are being handled. On top of the €600 cash deposit we’d already paid, we were even told we needed to pay an additional €300 cash, despite there being no clear justification. It’s a shame because the hotel itself has potential, but the customer service was by far the worst part of our stay. Being treated with disrespect, wrongly accused, and having such a large deposit withheld has left us with a very negative impression. I would not recommend staying here unless you’re prepared for the possibility of unfair charges and extremely poor customer service.

via tripadvisor

kayleighdN5428YX

Friends Getaway · Jul 2026

Rude staff and management

Liked:My recent stay at this hotel was incredibly disappointing, primarily due to the unprofessional and unhelpful demeanor of both the staff and management. From check-in to check-out, interactions were met with indifference and a distinct lack of customer service. Requests were ignored, and concerns were dismissed without any attempt at resolution. The overall atmosphere created by the management's apparent disregard for guest experience made for a truly unpleasant stay. I cannot recommend this establishment to anyone seeking a positive and welcoming environment

via tripadvisor

Location

How to Find Us

Rua Dunfermline - Areias de São João

Albufeira · pt

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 3 rooms, different policies and additional supplements may apply. Please note that the name on the reservation must be the same as the credit cardholder's name. Please note that the price for half board does not include drinks. Parking is available upon availability, as the spaces available are not sufficient for all guests in situations of high demand. Maintenance work jacuzzi will be carried out until the next two weeks. A damage deposit of EUR 300 is required on arrival in cash. You should be reimbursed on check-out., if everything goes smootly during the stay and subject to an inspection of the apartment.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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