Grand Muthu Oura View Beach Club

Multiple mentions of dust, ants and a used toilet on arrival; guests reported the hotel needs better cleaning and attention to housekeeping.

Most staff described as friendly and helpful (cleaners addressed ant issue), though the hotel appears understaffed and some management interactions were negative.

Close to the beach and centre and convenient for access, but proximity to the strip brings late-night groups and noise that disturbed some families.

Rooms described as old/dated with issues: small double beds, poor sofa bed, occasional ants, noisy/temporary AC units and some broken fixtures.

Pool and slides are a major highlight (kept children entertained); beach access and on-site restaurants are positives, though facilities are somewhat dated.

Several guests felt the property was over‑rated (advertised as 5★ but experience closer to 3★), producing disappointment relative to price paid.

Good variety and generally positive comments about the all‑inclusive restaurants and food; drinks and some set‑menu formats described as mediocre.

Mixed overall: many guests enjoyed the pool and had a pleasant stay thanks to staff and amenities, but cleanliness, room quality and perceived overrating lowered satisfaction.