Name: Hampton Inn & Suites Albany-Downtown
Address: 25 Chapel Street, Albany, NY 12210
Rating: 8.4

Hampton Inn & Suites Albany-Downtown | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Albany, us

Convenient City Centre Location

Located in the heart of Albany, just steps away from historic attractions and the Hudson River, the Hampton Inn and Suites Albany-Downtown offers easy access to the city's best offerings.

Amenities Galore

Enjoy a complimentary hot breakfast each morning and savor delectable dishes at on-site restaurants. Stay connected with WiFi, and keep up with your fitness routine at the hotel's gym.

Explore with Ease

Discover 18th-century mansions, theaters, and restaurants nearby, all while being a stone's throw away from the I-787 motorway for seamless travel around Albany.

Book your stay at the Hampton Inn and Suites Albany-Downtown for a perfect blend of convenience and comfort!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

1,714 reviews

Highlights

+Friendly staff
+Great location
+Spacious rooms

Could Improve

–Cleanliness issues
–Limited parking
–Inconsistent service experiences

Cleanliness6.5

Room was reported to be dirty with water rings, hairs, and stained furniture.

Service9.5

Staff was noted as friendly and attentive, contributing positively to the experience.

Location9.5

Excellent position in the centre of Albany, great for accessibility.

Room Quality8.0

Rooms were spacious but had issues such as cleanliness and poor setup affecting comfort.

Amenities8.5

Good breakfast service and available valet parking, though some amenities were lacking.

Value for Money7.9

Price was considered fair, though concerns about cleanliness lowered perceived value.

Food and Beverage8.5

Breakfast was well-received, but no hot tub or pool disappointed some guests.

Overall Experience8.9

Mixed feedback; the stay was enjoyable despite some issues, leading to a fair overall sentiment.

W1093JPyvonnec

Friends Getaway · Jul 2026

Room not ready until 7pm- room still not cleaned

Liked:Went for a local concert. Check in was 4pm- rooms still not ready at 6:30pm. Missed 6:30pm dinner reservation. We were told the parking would be comped. Went up to room and it hadn’t been cleaned. Dirty sheets on top of the beds, bathroom was filthy, used plastic cups from restaurants in bathroom, garbage full, bathroom floor filthy- from previous guest. The room reeked of skunk weed. Spoke to manager- after showing him pictures of the room, he reluctantly said he would comp the room. Because the room was booked on Expedia, we had to contact Expedia to request a refund. While doing this in the lobby, the manager asked us to “just go” to the new room. By now it was 7:15pm- in new room at 7:30pm- concert started at 8pm- missed dinner. In the end, we didn’t pay for anything but it was only after being adamant. They were very rude. The location was great in proximity to MVP arena , but the experience wasn’t worth it.

via tripadvisor

Heather

Solo Traveller · Jul 2026

Satisfactory

Liked:Breakfast

Disliked:No bar of soap in the bathroom

via Nuitee

Peggy

Family With Children · Jul 2026

Very nice

Liked:Clean, very comfortable

Disliked:Breakfast layout needs to be mindful of complete separation of pork products vs turkey products. Non pork eaters will not touch food that even may have been served with utensils that could have been used on a pork sausage for example. Otherwise the breakfast was plentiful

via Nuitee

Ahmad Sultan

Couple · Jul 2026

Sad

Liked:Pathetic Experience

Disliked:I booked through booking.com and paid for the night of 14th and 15th July, 2026 - However, the receptionist on duty in the night refused to check in and did not acknowledged booking confirmation and payment receipt from Booking.com - She was not even helpful at all and told to resolve on our own - Even refused to acknowledge Booking.com as a partner - I had to reach out to customer support of Booking.com where the agent was helpful and cancelled the booking - BUT my night got ruined - I was making a pitstop from Ithaca on my way to Boston - ended up having a sleepless night Horrible Experience

via Nuitee

Location

How to Find Us

25 Chapel Street

Albany · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, on-site parking is valet only and is limited to 1 car per reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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