Name: Hilton Garden Inn Albany-SUNY Area
Address: 1389 Washington Avenue, Albany, NY 12206
Telephone: +1 518-453-1300
Rating: 8.3

WiFi availableParkingFree ParkingAccessible parkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Albany, us

Convenient Location

Directly across from State University of New York at Albany, SUNY, and close to major motorways, our hotel offers easy access to key attractions like the Empire State Convention Center and New York State Capitol.

On-Site Amenities

Indulge in a delicious meal at the Great American Grill Restaurant or opt for the convenience of in-room microwaves and refrigerators. For quick snacks, our 24-hour convenience store has you covered.

Spacious Accommodations

Relax in our comfortable and roomy accommodations after a day of exploring Albany. Our hotel provides the perfect retreat for both leisure and business travelers.

Book your stay at the SUNY Hilton Garden Inn today for a memorable experience in Albany!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.3

Excellent

651 reviews

Highlights

+Clean and comfortable rooms
+Great location
+Friendly staff

Could Improve

–Parking issues
–No bar service
–High costs for amenities

Cleanliness8.1

Mixed reviews; some mentions of cleanliness and a few concerns about room servicing.

Service8.6

Comments about helpful staff and good service experiences.

Location9.1

Consistently mentioned as a positive aspect, convenient for university access.

Room Quality8.6

Overall satisfaction with room comfort and size, but some concerns about specific amenities.

Amenities7.6

Noted lack of certain amenities like a bathtub and bar service.

Value for Money7.6

Mixed feelings regarding pricing in relation to offerings and service.

Food and Beverage8.1

Breakfast mentioned as good, but issues with the bar being closed.

Overall Experience8.6

High overall satisfaction despite some noted issues.

Janet

Extended Group · Aug 2026

Nice hotel but if you like any sort of water pressure in your shower, don’t pick this hotel.

Liked:The location was perfect for our needs. The beds comfortable, facilities clean.

Disliked:There is zero water pressure in the shower! It is difficult to get soap and shampoo off due to water just barely spraying out. And we have stayed here a few times due to perfect location and the shower is the same on any floor or room we have been in

via Nuitee

Yolanie

Solo Traveller · Aug 2026

I absolutely love this hotel its comfortable...however morning cleaning staff needs to be more mindf

Liked:Breakfast was good. I asked for a late check out and they offered me an hour. I was appreciative for that.

Disliked:Unfortunately because the amount of noise the cleaning staff was making in the hallway i could not enjoy the hour of extra sleep. I also had to ask for the complimentary water for being a hilton member.

via Nuitee

Richard

Couple · Aug 2026

Disliked:Reception put us in a room that the tv did not work. They sent someone up to check and that person fiddled with it for five minutes and then left stating she would be back. Twenty minutes later my wife called the front desk. They said that tv has not worked for three days and to come back down to put us in another room. Down we went, received a new room on the same floor we just left. Very incovenient. New room was fine.

via Nuitee

806suzanner

Business · Aug 2026

Great staff

Liked:Very nice stay. Clean rooms and hotel, good beds and pillows, near to University. The staff was outstanding! The maids, restaurant wait service Maria in the morning and Karen in the evening really made the stay enjoyable ♥️. Felipe was is an outstanding asset and a brand ambassador!

via tripadvisor

Location

How to Find Us

1389 Washington Avenue

Albany · us

+1 518-453-1300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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