Name: Crowne Plaza Albany - The Desmond Hotel
Address: 660 Albany Shaker Road, Albany, NY 12211
Rating: 8.8

Crowne Plaza Albany - The Desmond Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Albany, us

Luxurious Accommodations

Experience spacious and comfortable rooms at Crowne Plaza Albany - The Desmond Hotel, perfect for relaxation after a long day of travel or work.

Top-Notch Facilities

Indulge in the indoor swimming pool, modern fitness center, and fully equipped business rooms during your stay. Enjoy the convenience of on-site dining and stay connected with complimentary WiFi throughout the hotel.

Convenient Location

Located minutes away from Albany International Airport and close to the city center, The Desmond Hotel offers easy access to a variety of attractions, shopping centers, and dining options. Experience the best of Albany during your stay.

Book your stay now at Crowne Plaza Albany - The Desmond Hotel for a memorable and comfortable experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

929 reviews

Highlights

+Clean and modern environment
+Helpful staff

Could Improve

–Ants in the room
–Some amenities missing

Cleanliness8.3

While many guests appreciated the cleanliness, some mentioned issues with ants and dirty towels.

Service9.3

Numerous positive mentions of helpful and attentive staff throughout the reviews.

Location9.3

Guests highlighted the convenient location near the airport, making it ideal for travelers.

Room Quality8.3

Some complaints regarding mattress quality and a dirty towel were noted, affecting the overall opinion.

Amenities8.8

Guests appreciated the bar and restaurant offerings, though some wished for microwaves.

Value for Money8.8

Mixed opinions; some felt the price should include more amenities like toiletries.

Food and Beverage8.8

Many guests enjoyed breakfast and dinner, noting quality food and good service.

Overall Experience8.8

Overall positive experiences noted, but some issues impacted the final sentiment.

Gretchen

Solo Traveller · Jul 2026

Liked:The restaurant in the lobby had good food and service. Great after a long day of travel near the airport

Disliked:NA

via Nuitee

Ashley

Family With Children · Jul 2026

Liked:The double bedroom was big and spacious! Front desk men where super nice and friendly

via Nuitee

Dennis

Family With Children · Jul 2026

Liked:Very nice and clean. Cool ambience.

via Nuitee

Michael

Solo Traveller · Jul 2026

Liked:Very nice and clean. Had a great visit. Would definitely return.

Disliked:It's not as close to downtown Albany as I would like. Drive isn't bad though.

via Nuitee

Location

How to Find Us

660 Albany Shaker Road

Albany · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The hotel is now fully renovated as of April 2021. Room Service is currently discontinued until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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