Name: Wellness Hotel Alpenhof
Address: Matterstrasse 43, Zermatt, 3920
Telephone: +41 27 966 55 55
Rating: 9.4

WiFi availableFree WiFiRestaurantSwimming poolIndoor poolSpa/wellness center

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Swimming pool, Restaurant, Room service

Location

Zermatt, CH

Luxurious Accommodation

The family-run 4-star superior Wellness Hotel Alpenhof offers elegant rooms with modern amenities including free WiFi, minibar, and cable TV. Most rooms feature a balcony for stunning views of Zermatt.

Gourmet Dining Experience

Indulge in a variety of gourmet menus at the hotel's restaurant and savor local and international wines in the stylish lobby. Treat yourself to little snacks and exquisite drinks in the cozy atmosphere.

Relaxation and Entertainment

Unwind in the Spa area with an indoor pool, hot tub, sauna, and steam baths. Pamper yourself at the beauty salon or enjoy a drink at the refined smoking lounge or the lively piano bar.

Experience luxury and comfort at Wellness Hotel Alpenhof in Zermatt. Book now for an unforgettable stay.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

1,122 reviews

Highlights

+Great location
+Delicious breakfast
+Friendly staff
+Excellent wellness facilities

Could Improve

–Noise from renovations
–Limited reception hours

Cleanliness8.9

No specific mention of cleanliness was found in the reviews, but standard quality for this hotel tier.

Service9.4

Staff described as friendly and helpful in multiple reviews.

Location9.4

Location is frequently mentioned as superb and centrally located.

Room Quality9.4

Rooms are praised across several reviews for comfort and decor.

Amenities9.4

Wellness facilities and breakfast options received positive mentions.

Value for Money9.4

Guests felt they received excellent value based on service and offerings.

Food and Beverage9.4

Breakfast options and dining experiences are highly rated.

Overall Experience9.8

Guests expressed high levels of satisfaction and recommendation.

mengru

Family With Children · Sep 2026

Liked:everything is good.location service food, very clean. and free.pick up service.

via Nuitee

Lucy

Couple · Sep 2026

Super hotel in good location in Zermatt

Liked:Free room upgrade (for birthday). Excellent breakfast. Included afternoon tea and cakes. Complimentary transfer to train station.

via Nuitee

Tyler

Couple · Sep 2026

Liked:It was amazing the staff was ON TOP OF IT we got engaged the day before and they went above and beyond

Disliked:Nothing

via Nuitee

Anne

Couple · Sep 2026

Liked:The location, staff, facilities, room

Disliked:Nothing

via Nuitee

Location

How to Find Us

Matterstrasse 43

Zermatt · CH

+41 27 966 55 55

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance. Please note that the extra bed prices may vary according to season. Please contact the property directly for further information. Contact details are stated in the booking confirmation. When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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