Williamsburg · US

Residence Inn by Marriott Williamsburg

Name: Residence Inn by Marriott Williamsburg
Address: 1648 Richmond Road, Williamsburg, VA 23185
Telephone: +1 757-941-2000
Rating: 8.1

8.1

Excellent323 reviews

WiFi availableParkingFree ParkingSwimming poolOutdoor poolOutdoor pool - seasonal

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Williamsburg, US

Luxurious Amenities Await You

Fully Equipped Kitchen and More: Indulge in the convenience of kitchen facilities in every room, complete with an oven and microwave for your culinary needs.

Relax and Unwind: Take a dip in the outdoor swimming pool or work up a sweat in the well-equipped fitness centre during your stay.

Convenience at Your Fingertips: Enjoy daily room servicing, laundry and dry cleaning services, as well as assistance with grocery shopping for a hassle-free experience.

Book your stay at Residence Inn Williamsburg now to experience comfort and convenience like never before!

Loading rooms and rates...

Location

How to Find Us

1648 Richmond Road

Williamsburg · US

+1 757-941-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Williamsburg · US

Residence Inn by Marriott Williamsburg

8.1

Excellent323 reviews

WiFi availableParkingFree ParkingSwimming poolOutdoor poolOutdoor pool - seasonal

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Williamsburg, US

Luxurious Amenities Await You

Fully Equipped Kitchen and More: Indulge in the convenience of kitchen facilities in every room, complete with an oven and microwave for your culinary needs.

Relax and Unwind: Take a dip in the outdoor swimming pool or work up a sweat in the well-equipped fitness centre during your stay.

Convenience at Your Fingertips: Enjoy daily room servicing, laundry and dry cleaning services, as well as assistance with grocery shopping for a hassle-free experience.

Book your stay at Residence Inn Williamsburg now to experience comfort and convenience like never before!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

323 reviews

Highlights

+Friendly staff
+Good accommodations for pets
+Great location

Could Improve

–Cleanliness issues
–High pet fees

Cleanliness7.4

The room was not very clean; some reviewers mentioned cleanliness issues.

Service8.8

Staff was friendly and accommodating, went above and beyond in several instances.

Location8.4

The hotel is centrally located with great access and convenient for pet owners.

Room Quality7.8

Rooms were spacious and comfortable based on some reviews, but minor concerns were noted.

Amenities7.9

Free ice cream and good breakfast offerings, but also mentions of issues.

Value for Money7.8

Inexpensive option relative to the space, but pet fees were considered high.

Food and Beverage8.4

Breakfast was generally good, with some minor issues mentioned.

Overall Experience8.3

Positive experiences shared overall; guests mentioned they would return.

Sally

Extended Group · Sep 2026

Perfect for a stop over on route to Outer Banks

Liked:Location

Disliked:Paper plates and plastic cutlery at breakfast

via Nuitee

chris

Family With Children · Aug 2026

Had a great vacation, but would not choose this property again.

Liked:Breakfast was a great selection.

Disliked:The cleanliness of the room and pool area.

via Nuitee

tcI4827MS

Family · Aug 2026

DO NOT STAY if you are used to the Marriott experience!

Liked:If you're looking for the Marriott expectations, this is not the hotel for you! I booked this hotel off of the reviews on the Marriott site and my prior experience with Marriott... that was my first mistake! When we got there and was unpacking the car, there was a used, dirty condom in the parking lot. I should have turned around there! We went into the room, and I noticed an odor that I can only described as someone had lived in and didn't believe in cleaning. The room itself was a little dark, but it was the ground floor towards the back. I again, went off the name and hurried up and unpacked, then ran out to get dinner, ignoring the signs. Once we returned, I was able to inspect the room a little farther. By this time my family was fast asleep. As I took the flashlight to the corners I started to notice the amount of dust, dirt, and filth! It was all along the floors. It looked like a vacuum never hit the edges! There was also mold stains on the tile flooring and bathroom ceiling. Crude all around the outlets. Rust on the venting. Dust in the filters of the heating system. I went to sleep. (I had previously checked for bed bugs and didn't see anything- the most positive thing I can say about the room!) I was awoken three hours later by some noise in the hotel and then couldn't fall back to sleep because of other people being loud. My allergies were bothering me. My nose was stuffy and throat was sore, from the filth in this room. I started looking for another hotel. At this point, I was ready to leave and check in somewhere else! A short time later, my husband woke up and I explained to him I was finding another hotel! He went to breakfast, while I looked for a hotel. He has a service dog, and he obviously took him with him. While in the buffet line, an employee told him that his service dog, that had his vest and identification on, could not be in line with him. He didn't want the confrontation, so he passed him off to a family member while he got his food. After returning to the room, he tells me what happened. Not only was this a hotel policy violation, but it was also a federal violation as well. I was heading down to ask the manager to come to the room, to show them what the condition was and check out. When doing so, the manager states that they we just looking the rules up on service dogs. This is highly disturbing that the employees do not receive disability training when being hired, let alone the General Manager not knowing the policy on such! I have since attempted to email the concerns to corporate, and I received the AI generated response. I even offered to send them pictures of the room! I will follow through with an ADA compliant with the proper authorities.

via tripadvisor

empare

Family · Aug 2026

Great location but DAMP

Liked:The good: The location was great. We were walking distance away from several restaurants; including a general store with an ice cream shop. The free breakfast was good, having a waffle maker is a plus. The pool and hot tub were a nice bonus after a long day. The suite was big and spacious. I was there with my two teens and after pulling out the sofa bed, we each had our own bed. I didn't use it much but the kitchenette is a great addition and would have gladly used if we spent more time there. The bad: The DAMPNESS. Our room felt wet the moment we walked in. The sheets all had that wetness feel to them. Our brochures we picked up at the front desk were drooping after an hour in the room. It was even worse after using the shower since there was no active fan and a vent pointing out into the main suite. I was also disappointed that if I wanted to use the sofa bed, I had to set it up myself, sheets included. Would I stay here again, well... yes I would. There are lots of perks to staying here however, I would want to check the room beforehand to make sure it's not damp.

via tripadvisor

Location

How to Find Us

1648 Richmond Road

Williamsburg · US

+1 757-941-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.