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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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The Crystal Lodge

Whistler · ca

The Crystal Lodge

9
Exceptional1,682 reviews
  1. Hotel Collection
  2. /Hotels in Whistler
  3. /The Crystal Lodge
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Whistler, ca

Luxurious Dining Options

The Crystal Lodge offers a choice of 6 restaurants and lounges, ensuring guests can indulge in a variety of culinary delights from steak to Italian specialties.

Relaxation and Recreation

Guests can unwind in the sauna, outdoor hot tub, or outdoor heated pool after a day of adventure in Whistler. The 24-hour fitness room is perfect for staying active while the on-site salon and spa offer pampering services.

Convenient Amenities

Each guest room is equipped with modern conveniences such as free Wi-Fi, a flat-screen TV, and complimentary local calling. Additionally, a refrigerator and tea/coffee-making facilities are provided for added comfort.

Experience luxury and relaxation at The Crystal Lodge in Whistler. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

4154 Village Green

Whistler · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that all guests need to show a valid ID upon arrival. Please note that a maximum of 2 dogs is allowed free of charge. Please note that additional dogs will incur an additional charge of CAD 150 per dog per stay. When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,682 reviews

Highlights

  • +Friendly Staff
  • +Great Location

Could Improve

  • –Room Allocation Issues
Cleanliness9.0

Overall cleanliness was praised in multiple reviews, with rooms reported as clean and tidy.

Service9.5

Staff received high praise for their friendliness and helpfulness across several reviews.

Location9.5

Location is consistently highlighted as excellent, with many guests appreciating its proximity to the village and restaurants.

Room Quality8.0

Some reviews mentioned discomfort due to room allocations, indicating variability in room quality.

Amenities9.0

Guests appreciated the range of amenities, including games room and sauna, enhancing their stay.

Value for Money9.0

Many guests felt they received good value considering the location and offerings.

Food and Beverage9.0

Food and drink options were noted as convenient and of good quality.

Overall Experience9.0

Guests reported overall satisfaction with their stay and expressed intent to return.

Cathrine

Solo Traveller · May 2026

10

Customer service was exemplary and way beyond!!!!

Liked:Omg!! I’ve stayed at some of the best hotels around and I have never experienced such incredible customer service. German Laurence, the front girls at the counter, the manager, Andrew ….I mean everyone was outstanding. I’ve not gotten such great assistance from neighbours let alone hotel staff!!!! You walked by staff and they were genuinely happy to see you. It wasn’t a phoney smile it was real. When I tried to tip Laurence, he said no I tried to tip someone else he said no and then I insisted because they just went above and beyond not expecting anything. I asked them how come everyone was so great consistently and he said it comes from management. The manager is fantastic. Well, yes, he is fantastic and he shares everything with his staff and that’s what makes them all wonderful this hotel really really does care about customer service. The pool wasn’t open, but that was no one‘s fault because it had to be repaired, but that’s why I took off two points in my review but really 💯!!!!!!! thank you so very much everyone!!!!!! outstanding!!
Disliked:It was central very clean, but I can’t say enough about the staff and management.

via Nuitee

O4332RGgregd

Business · May 2026

8

Tour bus driver

Liked:Great resort free parking for tour bus companies none existant parking lot attendants short on information rather write a ticket than help out a tour bus driver with advise

via tripadvisor

Stephen

Solo Traveller · May 2026

9

The hotel was very well located and provided me everything I needed for my stay in the mountains

Liked:The staff were incredible, amazing knowledge and very kind and friendly.

via Nuitee

Chelsea

Family With Children · May 2026

10

fantastic stay, enjoyed by all.

Liked:The room was lovely and large. Treats and blanket provided for dog was a nice surprise. The location was AMAZING. The pool was closed but by providing access to other hotel pools was great and very much appreciated.
Disliked:The price seemed high, and makes it difficult for me to rebook, and enjoy a stay here more often. However I also do understand the high 300's is a typical "average price" these days :(

via Nuitee