Name: Hyatt Place Cleveland/Westlake/Crocker Park
Address: 2020 Crocker Road, Westlake, OH 44145
Rating: 9.2

Hyatt Place Cleveland/Westlake/Crocker Park | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Westlake, us

Modern Comforts and Convenience

Experience the perfect blend of modern comforts and convenience at Hyatt Place Cleveland/Westlake/Crocker Park. Enjoy the lush garden surroundings and unwind at the trendy bar, all while staying connected with complimentary WiFi and a responsive 24-hour front desk.

Business-Friendly Amenities

For our corporate guests, we offer a fully-equipped business centre to meet all your work needs. Additionally, our luggage storage service ensures a hassle-free stay, whether you're here for business or leisure.

Prime Location

Conveniently situated just 200 metres from Crocker Park and a short distance from Huntington Beach, our hotel provides easy access to popular attractions. Plus, being only 10 km from Cleveland Hopkins International Airport, your journey to relaxation or productivity begins seamlessly.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

476 reviews

Highlights

+Excellent staff
+Great location
+Clean rooms
+Good breakfast

Could Improve

–Minimal breakfast variety
–Some service discrepancies

Cleanliness9.3

Rooms are updated and clean. Several reviews mention super clean rooms.

Service9.8

Staff is competent, friendly, and helpful. Numerous mentions of friendly and attentive service.

Location9.3

Multiple reviews highlight excellent location for shopping and restaurants.

Room Quality9.3

Rooms are described as inviting and nice, with comfy beds.

Amenities8.8

Good breakfast mentioned, though some concerns about variety and closure times.

Value for Money9.3

Considered a bargain given the quality of stay and location.

Food and Beverage8.3

Breakfast variety noted as minimal in some reviews, though breakfast quality was appreciated.

Overall Experience9.6

Overall positive experiences highlighted, with a strong likelihood of returning.

Navigate52778262150

NONE · Jul 2026

Excellent Customer Service

Liked:I have stayed at many Hyatt Place hotels and this was the first time the staff personally texted me prior to my stay and answered questions before check in. This saved me a phone call and I really appreciated it. The staff was extremely friendly, accommodating, and helpful. Best staff of any hotel I have stayed at in a long time.

via tripadvisor

louisecV2766IG

NONE · Jul 2026

Great place to stay in Crocker Park

Liked:Very nice hotel. Breakfast buffet was very good. Adjacent to very nice shopping area which is very convenient. Also, has a nice bar in the lobby.

via tripadvisor

Anne

Couple · Jul 2026

Very Dirty/Unkept Grounds and Parking Structure

Liked:Breakfast and Bed Excellent!

Disliked:Hyatt Grounds and Parking structure truly filthy! Grounds (immed outside front door covered (and I mean COVERED) in cigarette butts. Elevator in parking structure smelled like people live in it. Buttons on outside of elevator (2nd floor) covered in coffee (?) or spilled something! Very very bad smell overall. Did not like that front desk did not tell me pet fee was $50/night and did not tell me that they were billing my cc and did not provide me a receipt! Found out when I got my cc statement!

via Nuitee

Joshua-daddy

NONE · Jul 2026

A great Hyatt hotel to stay

Liked:It is a great Hyatt hotel. The staff members were very kind and helpful!! They offer more than we anticipated. For sure, we will be back if we are in town again!

via tripadvisor

Location

How to Find Us

2020 Crocker Road

Westlake · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

476 reviews

Highlights

+Excellent staff
+Great location
+Clean rooms
+Good breakfast

Could Improve

–Minimal breakfast variety
–Some service discrepancies

Cleanliness9.3

Rooms are updated and clean. Several reviews mention super clean rooms.

Service9.8

Staff is competent, friendly, and helpful. Numerous mentions of friendly and attentive service.

Location9.3

Multiple reviews highlight excellent location for shopping and restaurants.

Room Quality9.3

Rooms are described as inviting and nice, with comfy beds.

Amenities8.8

Good breakfast mentioned, though some concerns about variety and closure times.

Value for Money9.3

Considered a bargain given the quality of stay and location.

Food and Beverage8.3

Breakfast variety noted as minimal in some reviews, though breakfast quality was appreciated.

Overall Experience9.6

Overall positive experiences highlighted, with a strong likelihood of returning.

Navigate52778262150

NONE · Jul 2026

Excellent Customer Service

via tripadvisor

louisecV2766IG

NONE · Jul 2026

Great place to stay in Crocker Park

Liked:Very nice hotel. Breakfast buffet was very good. Adjacent to very nice shopping area which is very convenient. Also, has a nice bar in the lobby.

via tripadvisor

Anne

Couple · Jul 2026

Very Dirty/Unkept Grounds and Parking Structure

Liked:Breakfast and Bed Excellent!

via Nuitee

Joshua-daddy

NONE · Jul 2026

A great Hyatt hotel to stay

Liked:It is a great Hyatt hotel. The staff members were very kind and helpful!! They offer more than we anticipated. For sure, we will be back if we are in town again!

via tripadvisor