The LOOM Hotel, Tapestry Collection by Hilton

Several guests reported poor housekeeping (unclean sheets, trash left in rooms, beds not made daily), though not every stay mentioned issues; cleanliness is a notable area of concern for some visitors.

Mixed reports: multiple accounts of unprofessional or hostile front-desk staff and inconsistent service, balanced by mentions of friendly staff and at least one helpful server.

Location and industrial vibe were explicitly praised in multiple reviews; guests cite location as a strong positive.

Rooms described as cozy by some but with practical shortcomings noted (no extra chair or luggage rack, occasional odor, broken bathroom sliding door); generally acceptable but with room for improvement.

Property preserves original industrial structure and offers expected hotel amenities; primary amenity complaints were a paid parking fee and lack of complimentary lobby coffee.

Opinions mixed but several guests felt the hotel was worth the price despite some extra fees (parking); perceived value leans positive overall among reviewers.

Restaurant and breakfast received notable criticism (poor-quality breakfast and unsatisfactory restaurant experience), though the coffee and a friendly server were singled out positively.

Overall stays ranged from very positive to strongly negative; many guests enjoyed the stay and location while a minority experienced serious service and cleanliness issues—resulting in a generally favorable overall impression with important exceptions.