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Sandman Hotel Victoria

Victoria · ca

Sandman Hotel Victoria

7.8
Very Good754 reviews
  1. Hotel Collection
  2. /Hotels in Victoria
  3. /Sandman Hotel Victoria
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Victoria, ca

Luxurious Accommodations:

Indulge in comfort and convenience at the Sandman Hotel Victoria. Each room is thoughtfully equipped with a coffee maker, air conditioning, and cable TV, ensuring a relaxing stay for every guest.

Convenient Amenities:

Stay productive with our business center and stay connected with complimentary WiFi throughout the hotel. Enjoy the convenience of room service and take advantage of the free parking available on site.

Prime Location:

Located just 2 miles from the Royal Athletic Park and a short drive from the Victoria International Airport, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant Inner Harbour, only 2.2 km away, during your stay at the Sandman Hotel Victoria.

Experience comfort, convenience, and a prime location at Sandman Hotel Victoria. Book your stay now for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

2852 Douglas Street

Victoria · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

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SANDMAN HOTEL VICTORIA

Guest Reviews

What Guests Say

7.8

Very Good

754 reviews

Highlights

  • +Friendly staff
  • +Clean rooms
  • +Good location
  • +Comfortable beds

Could Improve

  • –Rude service
  • –Poor food quality
  • –Dirty bathrooms
Cleanliness7.0

Some comments indicate dirty bathrooms and concerns about room cleanliness.

Service8.5

Most reviews express friendly staff, though some note rude service during check-in.

Location9.0

Guests appreciate the location, especially its proximity to attractions.

Room Quality8.0

Rooms received mixed reviews; some noted good size and cleanliness, others mentioned issues.

Amenities7.5

Amenities such as the pool and hot tub are appreciated, but restaurant options are criticized.

Value for Money8.0

Perceived as somewhat overpriced relative to the condition and issues noted.

Food and Beverage6.5

Negative feedback about attached Denny's restaurant and food quality.

Overall Experience8.0

Overall experience is generally positive, with guests willing to return despite some concerns.

Carmel

Family With Children · May 2026

7
Liked:The breakfast at Denny's was just average. The beds in the rooms were spectacular, I slept better than ever - my fitness ring told me I hit a new all-time high for sleep quality.
Disliked:The pool area is very old and tired, this could be improved.

via Nuitee

Erica

Couple · Apr 2026

10

Excellent

Liked:Friendly staff, modern and extremely clean and fresh

via Nuitee

VW

Family With Children · Apr 2026

2

Check in early, check your blanket, speak to manager directly if any issues.

Liked:Location was convenient. Has a nice pool in parking level. Hotel doesn't offer breakfast. However Denny's conveniently located outside of Lobby, staff at Denny's are very friendly.
Disliked:Day time staff are friendly. I can not say the same about night auditor. I checked in pass 10pm with my 6 and 7 year old. Quickly showered since we arrived late. I found out hair dryer wasn't working, so I called front desk, only night auditor is present at the time. He said he'll check and call me back, which he never did. I called again, he said he doesn't have any and will let me know in the morning (hence, I should let my kids sleep in wet hair). Then I started tucking my kids in bed, that's when I found pee on the blankets, big yellow stain. I'm sure it's pee, don't ask how I know. I went downstairs ask for new blankets. That's when he opened other empty rooms to let me pick the ones I like. I can not say they all look clean and why can't I take the hair dryer since the room in unoccupied? Before I let him go, I asked him to let the manger know about the incident in the morning. He chuckled and said "of course, of course". I wasn't sure if I've just asked something unreasonable. For the remaining 4 days and 3 nights we spent at this hotel, I've never heard from the manager or anyone. No apologies, none...

via Nuitee

Loucks

Couple · Apr 2026

10

Good Choice

Liked:very friendly and efficent staff - wonderful pool - good taste in redecorating rooms - bathroom well designed as I don't need a handicapped room but I do need solid support in the shower. Great location and parking
Disliked:everything was great

via Nuitee