Name: The Castle at Swan Lake
Address: 7905 Greenhow Road, Vernon, V1B 3S2
Telephone: +1 778-475-4232
Rating: 9.2

The Castle at Swan Lake, Vernon | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Vernon, ca

Luxurious Suites with Stunning Views

Experience the elegance and comfort of The Castle at Swan Lake in Vernon. Our suites feature full kitchens, balconies or decks overlooking Swan Lake, the courtyard, or pool. Enjoy amenities like a flat-screen cable TV, fireplace, and free WiFi.

Perfect for Business and Leisure

Business travelers will appreciate our meeting facilities and business center, while all guests can relax on the terrace or explore the garden. Free parking adds convenience to your stay.

Convenient Location

Located near UBC Okanagan Campus, Village Green Mall, and Spallumcheen Golf & Country Club, our hotel offers easy access to top attractions. Just a short drive from Kelowna International Airport, your getaway awaits at The Castle at Swan Lake.

Book your stay now and indulge in luxury at The Castle at Swan Lake in Vernon!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

807 reviews

Highlights

+Spacious rooms
+Great amenities

Could Improve

–Parking difficulties
–Service inconsistencies

Cleanliness8.3

Some reviews mention cleanliness issues like missing items and a general lack of stocking.

Service9.3

Mixed reviews on service; however, staff were described as friendly and helpful at times.

Location8.8

Close proximity to Silverstar, but highway noise and inconvenience were noted.

Room Quality9.2

General positive feedback on room size and quality, though some issues with mattress comfort were mentioned.

Amenities9.3

Positive sentiment regarding the kitchen facilities and available amenities, despite minor issues.

Value for Money9.7

Good value noted by several guests, particularly with the facilities provided.

Food and Beverage9.3

Food at the restaurant was described as delicious.

Overall Experience9.8

Many guests expressed a desire to return, indicating a strong overall satisfaction.

Catherine

Solo Traveller · Aug 2026

Liked:The room

Disliked:The traffic noise, AC wasn't working so hot and the pool wasn't open

via Nuitee

Kevin

Solo Traveller · Aug 2026

Liked:Very comfortable and clean room.

via Nuitee

Nikki

Couple · Aug 2026

Lovely room great for the family.

Liked:Meticulously clean, comfortable beds - huge rooms, great shower, absolutely genuine, kind staff.

Disliked:The location is very tough to get out off with a very busy highway directly in front. The decks in the highway facing rooms are tough to enjoy because of the traffic.

via Nuitee

thomas

Couple · Jul 2026

Wonderful time would recommend

Liked:Rooms were super spacious, nice pool with good seating.

via Nuitee

Location

How to Find Us

7905 Greenhow Road

Vernon · ca

+1 778-475-4232

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the swimming pool is closed for the Winter season. Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in. Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible. Please note, room views can be requested, but cannot be guaranteed. To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in. The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing feeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property is located in a busy area so guests might experience some noise. Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 20, 2027 Swimming pool: Closed from Tue, Aug 11, 2026 until Wed, Aug 26, 2026 A deposit may be required at the property.

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