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The Castle at Swan Lake

Vernon · CA

The Castle at Swan Lake

9.2
Exceptional810 reviews
  1. Hotel Collection
  2. /Hotels in Vernon
  3. /The Castle at Swan Lake
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Vernon, CA

Luxurious Suites with Stunning Views

Experience the elegance and comfort of The Castle at Swan Lake in Vernon. Our suites feature full kitchens, balconies or decks overlooking Swan Lake, the courtyard, or pool. Enjoy amenities like a flat-screen cable TV, fireplace, and free WiFi.

Perfect for Business and Leisure

Business travelers will appreciate our meeting facilities and business center, while all guests can relax on the terrace or explore the garden. Free parking adds convenience to your stay.

Convenient Location

Located near UBC Okanagan Campus, Village Green Mall, and Spallumcheen Golf & Country Club, our hotel offers easy access to top attractions. Just a short drive from Kelowna International Airport, your getaway awaits at The Castle at Swan Lake.

Book your stay now and indulge in luxury at The Castle at Swan Lake in Vernon!

Loading rooms and rates...

Location

How to Find Us

7905 Greenhow Road

Vernon · CA

+1 778-475-4232

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, the swimming pool is closed for the Winter season. Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in. Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible. Please note, room views can be requested, but cannot be guaranteed. To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in. The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing feeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property is located in a busy area so guests might experience some noise. Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 20, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

810 reviews

Highlights

  • +Spacious rooms
  • +Great amenities

Could Improve

  • –Parking difficulties
  • –Service inconsistencies
Cleanliness8.3

Some reviews mention cleanliness issues like missing items and a general lack of stocking.

Service9.3

Mixed reviews on service; however, staff were described as friendly and helpful at times.

Location8.8

Close proximity to Silverstar, but highway noise and inconvenience were noted.

Room Quality9.2

General positive feedback on room size and quality, though some issues with mattress comfort were mentioned.

Amenities9.3

Positive sentiment regarding the kitchen facilities and available amenities, despite minor issues.

Value for Money9.7

Good value noted by several guests, particularly with the facilities provided.

Food and Beverage9.3

Food at the restaurant was described as delicious.

Overall Experience9.8

Many guests expressed a desire to return, indicating a strong overall satisfaction.

Russell

Couple · Sep 2026

8

Great hotel with excellent facilities

Liked:Exceptional spacious room which was spotless with an outside general pool. Kitchen well equipped and the bed was extremely comfortable. Very helpful staff
Disliked:Very close to a major road. If you aren’t worried by some road noise then this is a perfect place.

via Nuitee

Bruce

Solo Traveller · Sep 2026

10
Liked:Good location right off highway room was huge nice view from balcony nice kitchenette staff very friendly
Disliked:Sliding door in bathroom

via Nuitee

Tashmin

Solo Traveller · Sep 2026

9

Feel like royalty in a castle!

Liked:Great 2 bed suite, clean, nice lake views, hot hot tub
Disliked:Perhaps some bottles of drinking water could be put in room

via Nuitee

Bruce

Couple · Sep 2026

10

Wonderful stay!

Liked:Great location, close to but not in the city. Nice spacious room with full kitchen facilities, including dishwasher. Good quality everything. Good-sized pool and hot tub.
Disliked:No complaints at all.

via Nuitee

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