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Divya Sutra Plaza and Conference Centre, Vernon, BC

Vernon · CA

Divya Sutra Plaza and Conference Centre, Vernon, BC

8.2
Excellent1,954 reviews
  1. Hotel Collection
  2. /Hotels in Vernon
  3. /Divya Sutra Plaza and Conference Centre, Vernon, BC
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Vernon, CA

Convenient Location Across from Village Green Mall

Located in Vernon, BC, the Riviera Plaza & Conference Centre offers a prime location across from the Village Green Mall. Perfect for shopping enthusiasts, this hotel provides easy access to a variety of retail outlets and dining options.

Comfortable Rooms with Modern Amenities

Each guest room at the Riviera Plaza & Conference Centre features modern amenities such as free WiFi, a 40-inch flat-screen cable TV, and a mini fridge. Guests can also enjoy a private balcony or patio in the air-conditioned, non-smoking rooms. For pet owners, there are dog-friendly rooms available with special treats and outdoor pet areas.

Relaxing Spa and Recreational Facilities

Unwind and pamper yourself at the independently run spa on-site. While the indoor swimming pool, hot tub, and sauna are currently unavailable, there are still plenty of opportunities to relax and rejuvenate during your stay.

Book your stay at the Riviera Plaza & Conference Centre for a comfortable and convenient hotel experience in Vernon, BC.

Loading rooms and rates...

Location

How to Find Us

4801 - 27th Street

Vernon · CA

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the swimming pool, hot tub, and sauna are currently unavailable until further notice. Breakfast grab and go will be discontinued until further notice. Guests traveling with pets must book a designated pet-friendly room and are subject to an additional fee of CAD 25 per pet per night plus taxes. Housekeeping service is not available for duration of stay, only after guests check-out. Guests can request fresh towels and other amenities at the front desk and have them delivered to their room. Breakfast grab and go will be discontinued until further notice. Guests traveling with pets must book a designated pet-friendly room and are subject to an additional fee of CAD 25 per pet per night plus taxes. Housekeeping service is available upon request. A collection of 2.5% credit card fee is applied. Please note that the property can only accommodate pets with a maximum weight of 11 kg or less. Please note that visitors are not permitted to access guest rooms. All requests for check-in/check-out outside scheduled hours are subject to approval by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,954 reviews

Highlights

  • +Excellent/central location
  • +Friendly staff (reported by several guests)
  • +Good value/affordable
  • +Comfortable bed and some spacious rooms
  • +Sauna and pet-friendly yard noted positively

Could Improve

  • –Multiple cleanliness issues (stains, dirty bathrooms, used soap)
  • –Towel shortages and slow delivery
  • –No in-room coffee maker and limited F&B (restaurant/vending closed)
  • –Reservation/front-desk mishandling reported
  • –Parking and elevator problems; some areas under renovation
Cleanliness6.0

Multiple reviewers reported dirty rooms, stained floors and bathrooms, used soap found in shower, towel shortages and slow towel delivery — cleanliness is below expectations.

Service9.3

Service is mixed but often helpful — several guests called the staff friendly and accommodating, though there were notable lapses (reservation confusion, delayed towels and a missing manager follow-up). Overall staff interactions lean positive.

Location10.0

Consistently praised: central, excellent location cited by many guests.

Room Quality7.0

Rooms described as spacious by some but also as tight for larger groups, with old/stained carpets and dated finishes; comfort is acceptable but shows wear.

Amenities8.0

Amenities are mixed: a well-liked sauna and pet-friendly yard, but missing in-room coffee makers, vending/restaurant services limited or closed — decent but inconsistent.

Value for Money10.0

Multiple guests noted affordability and that the hotel reflects its price point; seen as a good choice for those prioritizing cost over full-service perks.

Food and Beverage6.5

Negative mentions: no breakfast available for some, restaurant not operating, lack of vending and an incident of being asked to pay for cutlery — F&B options are limited.

Overall Experience8.8

Mixed overall: convenient location and good value for budget travelers, but recurring cleanliness and amenity issues reduce the overall satisfaction for some guests.

virginia

Extended Group · Sep 2026

6

Great value for what we needed. Beds were comfortable and room was clean.

Liked:Location was good for a quick stop over stay on the way to Vancouver
Disliked:The room amenities weren’t as described and varied

via Nuitee

Allison

Couple · Sep 2026

5
Disliked:Paid $68 for room, $58 to have our pets. Lame.

via Nuitee

murray & joanna

Couple · Sep 2026

8

Great as always.

Liked:price is great, beds were very comfy, staff is very very good, checkout/check in is very smooth and efficient, they have dog rooms. we have come here every Labor day for 6 of 7 years and it is great value for the price. will come back often.
Disliked:year after year the BOOKING.COM listing says that there is an onsite restaurant. 6 visits and we have never seen it open. It is not a big deal for us ,as there are many good eating places in the neighbornood. However, I think the listing should be more accurate.

via Nuitee

Lisa

Couple · Sep 2026

8
Liked:What we really like is there nice warm swimming pool And the fact that we can stay with our doggo And you absolutely cannot beat the price
Disliked:It could be a bit cleaner in some areas Like The coffee station And Water Coolers and ice machine

via Nuitee

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