Hotel Mar y Tierra

Mixed comments: some guests praised cleaning staff, but multiple reviews mention dirty rooms, insufficient towel changes, cockroaches and drainage smells on lower floors.

Mixed service experiences: several guests highlight very attentive cleaning and vehicle/parking staff, but there are repeated complaints about reception, a rude housekeeper and issues with the bellboy; overall staff friendliness leans positive.

Consistently praised: excellent central location near the Malecón, port, Old Veracruz, restaurants and beaches — a primary strength mentioned across reviews.

Multiple negatives: guests report old furniture, worn beds and linens, pillows issues, poor TV reception, balcony doors not closing, noise and occasional water problems affecting room quality.

Strong positives for amenities like the pool with a sea/port view and family-friendly facilities; some shortcomings noted (no minibar/fridge, occasional lack of cold-water dispensers, no parking and slow elevators).

Mixed perceptions: several guests note good short-stay value and location justifies price, while others feel price does not match room/installation quality.

Generally positive breakfast comments but at least one guest disliked the hotel restaurant; overall F&B leans favorable.

Overall impression: very good location and standout pool/view create a positive stay for many, though room quality, some cleanliness issues and inconsistent reception service detract from the experience.