Name: Gran Hotel Diligencias
Address: 1115 Independence Avenue, Zona Centro, Veracruz, 91700
Rating: 8.6

Gran Hotel Diligencias, Veracruz | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Air conditioning

Location

Veracruz, mx

Historic District Location

Nestled in the heart of Veracruz's Historic District, Gran Hotel Diligencias offers a charming retreat just a short stroll away from the Gulf of Mexico coast.

Luxurious Amenities

Indulge in relaxation with an outdoor pool, massage center, 24-hour gym, and sauna available on-site. The cozy rooms feature cable TV, free Wi-Fi, and a safety deposit box for your convenience.

Culinary Delights

Savor a delicious buffet breakfast each morning and dine at the hotel's seafood restaurant and bar. Immerse yourself in the local flavors and culinary experiences during your stay.

Experience the allure of Veracruz at Gran Hotel Diligencias - book your stay now for an unforgettable getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

1,966 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms

Could Improve

–Issues with cleanliness
–Old facilities
–Uncomfortable beds

Cleanliness7.7

There were mentions of cockroaches in the room, impacting the cleanliness perception.

Service9.2

The staff was described as very nice and attentive, providing good service overall.

Location9.8

The hotel is excellently located in the historic center, making access to local attractions easy.

Room Quality8.2

Comments referenced issues like uncomfortable beds and old facilities, reducing the overall quality perception.

Amenities8.2

The amenities such as the shower and old elevators received negative mentions.

Value for Money8.7

Some reviews indicated that the pricing was good for the quality received, despite a few issues.

Food and Beverage8.2

The breakfast options weren't described in detail but were mentioned to have room for improvement.

Overall Experience8.7

Despite the challenges, the overall sentiment towards the stay was positive.

Stewart

Couple · Mar 2026

Lobby island location is great. The room was not tgg he at clean, no fitted sheet on the bed, no bath mat in the bathroo

Liked:Location

Disliked:Cleaning if the room and the decor of the room is lacking

via Nuitee

David Guillermo

Solo Traveller · Mar 2026

Really convenient!

Liked:location is perfect, near downtown center and has lots of restaurants and landmarks close, just a walk by of couple of blocks. It has a parking by valet so it's really convenient and the price was really great.

Disliked:the place is a bit old, needs some renewal and remodeling done at the rooms, when I got there, the WC seat was broken, fortunately, they fixed it right away.

via Nuitee

mary

Family With Children · Mar 2026

Liked:Location was excellent, staff, especially wait staff, were very friendly and efficient. Only complaint was the noise from the street into the early hours of the morning. Our room looked out on the Zocalo and due to Carnaval, the noise was incessant. Otherwise, the hotel was lovely, rooms were comfortable, and stay was enjoyable.

Disliked:Noise into the early morning hours (about 3 a.m.) THe hotel wasn't responsible but due to its location, we had a hard time sleeping.

via Nuitee

Alanna

Couple · Jan 2026

Wonderful location, helpful staff, and very comfortable accomodations

Liked:Noise level was low and rooms were close together.

via Nuitee

Location

How to Find Us

1115 Independence Avenue, Zona Centro

Veracruz · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that this property doesn't accept reservations with debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,966 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms

Could Improve

–Issues with cleanliness
–Old facilities
–Uncomfortable beds

Cleanliness7.7

There were mentions of cockroaches in the room, impacting the cleanliness perception.

Service9.2

The staff was described as very nice and attentive, providing good service overall.

Location9.8

The hotel is excellently located in the historic center, making access to local attractions easy.

Room Quality8.2

Comments referenced issues like uncomfortable beds and old facilities, reducing the overall quality perception.

Amenities8.2

The amenities such as the shower and old elevators received negative mentions.

Value for Money8.7

Some reviews indicated that the pricing was good for the quality received, despite a few issues.

Food and Beverage8.2

The breakfast options weren't described in detail but were mentioned to have room for improvement.

Overall Experience8.7

Despite the challenges, the overall sentiment towards the stay was positive.

Stewart

Couple · Mar 2026

Lobby island location is great. The room was not tgg he at clean, no fitted sheet on the bed, no bath mat in the bathroo

Liked:Location

Disliked:Cleaning if the room and the decor of the room is lacking

via Nuitee

David Guillermo

Solo Traveller · Mar 2026

Really convenient!

Disliked:the place is a bit old, needs some renewal and remodeling done at the rooms, when I got there, the WC seat was broken, fortunately, they fixed it right away.

via Nuitee

mary

Family With Children · Mar 2026

Disliked:Noise into the early morning hours (about 3 a.m.) THe hotel wasn't responsible but due to its location, we had a hard time sleeping.

via Nuitee

Alanna

Couple · Jan 2026

Wonderful location, helpful staff, and very comfortable accomodations

Liked:Noise level was low and rooms were close together.

via Nuitee