Hilton Garden Inn Veracruz Boca del Rio

Mixed feedback regarding cleanliness; some reviews mention cleanliness positively, but issues with maintenance and dirty towels were highlighted.

Numerous positive comments about staff friendliness and helpfulness, especially from housekeeping and bartenders.

Multiple reviews praised the hotel's great location near the beach and local attractions.

Negative comments regarding room maintenance, such as squeaky beds and broken amenities.

Concerns raised about pool temperature and other amenities not meeting expectations.

Guests felt that some aspects of the stay did not justify the cost, particularly related to food and room quality.

Food quality was criticized, with comments on high prices not matching the quality.

Overall experience mixed; good service and location but several issues with room quality detracted from enjoyment.