Name: Shangri-La Ulaanbaatar
Address: 19 Olympic Street, Sukhbaatar District-1, Ulaanbaatar, 212513
Telephone: +976 7702 9999
Rating: 9.2

Shangri-La Ulaanbaatar | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingStreet parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Ulaanbaatar, mn

Luxurious Accommodation

Indulge in the comfort of air-conditioned rooms with stunning mountain or city views, equipped with modern amenities and plush bathrobes for a relaxing stay.

Wellness and Leisure

Unwind with a rejuvenating massage post-workout at the fitness center, complemented by the convenience of 24-hour front desk service and currency exchange facilities.

Prime Location

Located just steps away from Sukhbaatar Square, with major attractions like Chinggis Khan Statue and National Museum of Mongolian History within walking distance, Shangri-La Hotel, Ulaanbaatar offers convenience and luxury for your stay in the vibrant city.

Book now for an unforgettable experience at Shangri-La Hotel, Ulaanbaatar, where luxury meets convenience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

180 reviews

Highlights

+Beautiful location
+Excellent breakfast options

Could Improve

–Inconsistent service
–Cleanliness issues

Cleanliness8.3

Room maintenance was lacking as noted by stains and unserviced rooms.

Service8.8

Service was inconsistent; some staff were accommodating, while others seemed disengaged.

Location9.8

Great location, walkable to many attractions.

Room Quality8.7

Comfortable room with excellent sleep quality, but furniture needed updating.

Amenities9.3

Large fitness center and decent club lounge, but club lounge service was poor.

Value for Money9.7

Overall value was good, being a luxurious hotel at a premium rate.

Food and Beverage9.3

Breakfast options were plentiful, but some restaurant service was slow.

Overall Experience9.8

A luxurious stay despite some service lapses; still the best option in the area.

alondongirl

Friends Getaway · Aug 2026

Disappointing

Liked:Given the hotel's international reputation and five-star rating, my expectations were high, but the experience fell short in several areas. Housekeeping was inconsistent: on one occasion, our room was not serviced, and on another, towels, amenities, and toilet paper were not replenished. The room also lacked the level of cleanliness one would expect at this tier. The breakfast buffet offered an extensive selection, though the quality did not match the variety. The Chinese restaurant, by contrast, was a more satisfactory experience but still a far cry from the usual Shang standard.

via tripadvisor

FL630

Business · Aug 2026

The finest hotel in Ulaanbaatar

Liked:A beautiful hotel in the centre of Ulaanbaatar, with exceptionally comfortable rooms. In our view, it is unquestionably the finest hotel in the city. The terrace bar is particularly pleasant and also serves traditional Mongolian dishes, including the famous buuz — steamed dumplings filled with seasoned meat. An excellent base from which to discover the Mongolian capital.

via tripadvisor

peterklenkpvt

NONE · Jul 2026

Great stay in Ulaanbaatar.

Liked:I stay in the SL every time I’m in Ulaanbaatar, but they outdid themselves this trip. Shout out to Nora in the 21st floor lounge for her attention to detail and friendly disposition, Sara in Food Services for looking after me in the morning, and the entire front staff for making sure I felt welcomed.

via tripadvisor

YetAnotherLondoner

Couples · Jul 2026

Four star at best.

Liked:It presents itself as a “5 star” hotel but, believe me, the only thing that is 5 star is the price. There is a buffet restaurant on the ground floor that is shabby: old tables, sticky to the touch, with chairs that are chipped and faded (and far too low for the tables). A perfectly decent, clean room but let down by poorly trained staff who left the room (for example) without any lavatory paper. We’re not precious travellers: quite the reverse after 50 years but you expect better from a hotel that purports to be of the highest standard. Raymond Kwok, sir, at your Quarry Bay HQ in HK, you need to get someone to get a grip on this hotel of yours: it needs investment and improvement.

via tripadvisor

Location

How to Find Us

19 Olympic Street, Sukhbaatar District-1

Ulaanbaatar · mn

+976 7702 9999

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.