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Hotel Indigo Detroit North - Troy by IHG

Troy · US

Hotel Indigo Detroit North - Troy by IHG

8.1
Excellent731 reviews
  1. Hotel Collection
  2. /Hotels in Troy
  3. /Hotel Indigo Detroit North - Troy by IHG
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Troy, US

Convenient Location and Amenities

Located just off Interstate 75 and near the Detroit Zoo, Drury Inn & Suites Detroit Troy offers a prime location for both leisure and business travelers. Guests can start their day with a complimentary hot breakfast and unwind in the evening with free appetizers and beverages in the lobby.

Relaxation and Recreation

Featuring a hot tub and indoor swimming pool, this hotel provides the perfect setting for relaxation. Guests can also maintain their fitness routine at the 24-hour fitness centre, ensuring a well-rounded stay.

Modern Comforts and Services

Each guest room is equipped with free WiFi, a flat-screen TV, a microwave, and a fridge, ensuring convenience and comfort throughout your stay. Additionally, the business centre is available for those needing to catch up on work during their travels.

Book your stay at Drury Inn & Suites Detroit Troy for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

575 W Big Beaver Rd

Troy · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

731 reviews

Highlights

  • +Good location — near dining and convenient access
  • +Friendly/helpful staff mentioned frequently
  • +Clean and quiet in many stays
  • +Fitness center praised when stocked
  • +Mini-fridge and good TV/mood lighting in rooms
  • +Historic character / well maintained common areas
  • +Free parking with ample space
  • +Some guests reported exceptional service and pleasant stays

Could Improve

  • –Inconsistent housekeeping — rooms not cleaned during multi-night stays
  • –Dirty bathroom on arrival reported
  • –Breakfast described as poor or substandard
  • –Billing issues: $200 holds, receipt problems, refused discounts
  • –Pet fee ($75) seen as negative
  • –Maintenance problems: saggy beds, heavy doors, flooded showers, broken light fixtures
  • –On-site cafe supply problems (no espresso/coffee grounds)
  • –Small pool and strong chlorine
  • –Occasional rude or dismissive staff interactions
  • –Poor room views or highway noise for some rooms
  • –Missing shower shelving/towel or gym supply inconsistencies
  • –Check-in experience unsatisfactory for some guests
Cleanliness7.5

Mixed mentions: several guests praised cleanliness, quiet and well-maintained rooms, but multiple reports of dirty bathrooms on arrival and rooms not being cleaned during stays lowered this score.

Service8.8

Generally positive staff interactions cited (friendly, helpful, personable bartender), though some service failures were reported (ignored housekeeping requests, an instance of rudeness, unsatisfactory check-in). Overall impressions lean favorable, so score is above target.

Location9.2

Consistently praised: convenient, easy to get to, close to dining and family destinations and with ample free parking — strong location sentiment across reviews.

Room Quality7.6

Mixed room feedback: positives include separate bedrooms, mini-fridge, good TV and mood lighting; negatives include saggy bed, heavy doors, flooded walk-in shower, broken light fixtures and missing shower shelves.

Amenities7.8

Mixed amenity reports: fitness center praised (but inconsistent towel/equipment availability), pool small with strong chlorine noted, on-site cafe lacked coffee supplies at times; mini-fridge and mood lighting were positive points.

Value for Money7.0

Several guests cited extra charges and billing issues (pet fee, $200 credit holds, refusal of discounts) and substandard breakfast — these factors reduced perceived value.

Food and Beverage7.9

Food/Beverage mixed: breakfast described as poor/substandard by multiple guests and the on-site cafe had supply problems, but nearby dining options were praised; overall slightly below top tier.

Overall Experience9.0

Overall sentiment trends positive: many guests reported pleasant, comfortable stays and would return, though notable negative experiences (housekeeping failures, billing issues, maintenance) affected some stays.

Angie

Couple · Sep 2026

7

Overall pleasant

Liked:Very clean and on major road
Disliked:Too much activity. Partying going on in the adjacent rooms until 2 am. The ice machine room had no door and every time someone went to get some ice it was super loud. And we were down the hall from it.

via Nuitee

Chelsey

Family With Children · Sep 2026

9

Would stay again

Liked:Easy location
Disliked:Front desk night stay was not very helpful

via Nuitee

Linda

Solo Traveller · Sep 2026

10
Liked:Staff was friendly. Rooms clean and beds comfortable. I loved having mirror x10 with a light.
Disliked:Pool was cold.

via Nuitee

Davies

Couple · Sep 2026

4

Poor customer service.

Disliked:The TV/WIfI was out so we weren’t able to use it during our stay, and were not offered any compensation for amenities that were not available even though we paid for them.

via Nuitee

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