Crowne Plaza Toronto Airport by IHG

Some reviews mentioned that the rooms were clean; however, there were also complaints about uncleanliness in areas such as the hallway.

While most staff were described as friendly and accommodating, there were notable complaints about unhelpful customer service.

The hotel is conveniently located near the airport, though it is a bit far from the city center.

Rooms are spacious, comfortable, and well-maintained, described positively in multiple reviews.

Amenities like the gym's water filter were noted to be subpar. Some items were missing or not replenished.

The value is somewhat diminished by high costs for additional services like TV usage.

The restaurant and breakfast offerings received very positive feedback from guests.

Generally, guests reported a positive experience, despite some service and cleanliness issues.