Name: Hotel Don Simón
Address: Calle Mariano Matamoros 202 Colonia Centro, Toluca, 50000
Telephone: +52 722 213 2697
Rating: 7.8

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk

Location

Toluca, mx

Modern Decor and Free WiFi

Hotel Don Simon, just 700 meters from Toluca Main Square, boasts modern décor and complimentary WiFi in all rooms. The accommodations feature essential amenities like cable TV, telephone, and a bathroom with a shower. Upgrade to a superior room for a spacious seating area to relax in style.

On-Site Restaurant with International Cuisine

Savor delicious international dishes at Hotel Don Simon's restaurant, or explore nearby dining options within 600 meters. Whether you crave local flavors or international fare, culinary delights await just steps away from your stay.

Convenient Location and Free Parking

Conveniently situated a short walk from Los Portales Historic Building, our hotel is a mere 10 minutes' drive from the stunning Cosmovitral Botanical Garden. With the added perk of complimentary parking, exploring Toluca's attractions is a breeze. Book your stay now at Hotel Don Simon for a memorable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

343 reviews

Highlights

+Good location
+Comfortable beds
+Friendly service

Could Improve

–Cleanliness issues
–Rude staff
–Lack of amenities

Cleanliness7.3

Some mentions of cleanliness issues, including unpleasant smells and lack of proper cleaning in bathrooms.

Service8.2

General positive mentions of service, but notable instances of rude behavior from staff.

Location9.3

Frequent praise for the convenient location near the center of Toluca.

Room Quality7.7

Comments on room comfort but with issues such as bad air circulation and no climate control.

Amenities7.3

Lack of amenities like a restaurant and limited offerings like courtesy water.

Value for Money6.7

Concerns about the relationship between price and quality encountered.

Food and Beverage7.3

No specific mentions, but noted lack of a restaurant.

Overall Experience8.7

General satisfaction reported by guests despite specific issues.

Ayeleth

Family With Children · Aug 2026

Worst “stay” of my life. We left to a better place the same day

Liked:Nothing!

Disliked:It was dirty. Not a hotel more like a cheap motel. The rooms didn’t have latches like they were purposely removed. Tou could hear people loudly having sex in the next room and young girls came in and out constantly. It was more like a place that gets rented by the hour. Looks nothing like the pictures. This place gave me the creeps. The manager was awful and refused to speak with me until I asked “isn’t that what his job is?” They also tried to intimidate us saying “the manager is coming to the property from his house” we were in a different country and don’t know what kind of man the manager was but an awful one for sure. I would have taken this until the police and a lawyer came but my family was scared. I was in the phone with booking and “the manager” for over 3 hours going back and forth trying to get a refund since it looks nothing like the pictures. This place literally gave me and my family the creeps we took our things and went to a much better hotel the same day and for a similar price. This hotel wasn’t super cheap either which made us think it had potential but beware and look at the pictures!

via Nuitee

Andrew

Solo Traveller · Jul 2026

Needs improvement, can improve.

Liked:Location close to Cathedral and other shopping and other tourist sites within 2 to 3 blocks. Was able to rest comfortably.

Disliked:Hotel feels a bit dated with no A/C or heater or telephone in room. Can hear conversations in other rooms nearby or loud persons. Restaurant on site?

via Nuitee

Katherine

Extended Group · Jun 2026

Liked:The restaurant wasn’t open but the manager was nice and changed our room. Brought a fan.

via Nuitee

Emily

Couple · Jun 2026

Liked:Everyone was very welcoming and the place was close to many nice spots to eat and visit

Disliked:I liked everything here

via Nuitee

Location

How to Find Us

Calle Mariano Matamoros 202 Colonia Centro

Toluca · mx

+52 722 213 2697

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that first night must be paid in advance by Bank Transfer. Hotel Don Simon will contact the guest with instructions after booking. A deposit may be required at the property.

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Hotel Don Simón, Toluca | Member Rates | Dyme

Guest Reviews

What Guests Say

7.8

Very Good

343 reviews

Highlights

+Good location
+Comfortable beds
+Friendly service

Could Improve

–Cleanliness issues
–Rude staff
–Lack of amenities

Cleanliness7.3

Some mentions of cleanliness issues, including unpleasant smells and lack of proper cleaning in bathrooms.

Service8.2

General positive mentions of service, but notable instances of rude behavior from staff.

Location9.3

Frequent praise for the convenient location near the center of Toluca.

Room Quality7.7

Comments on room comfort but with issues such as bad air circulation and no climate control.

Amenities7.3

Lack of amenities like a restaurant and limited offerings like courtesy water.

Value for Money6.7

Concerns about the relationship between price and quality encountered.

Food and Beverage7.3

No specific mentions, but noted lack of a restaurant.

Overall Experience8.7

General satisfaction reported by guests despite specific issues.

Ayeleth

Family With Children · Aug 2026

Worst “stay” of my life. We left to a better place the same day

Liked:Nothing!

via Nuitee

Andrew

Solo Traveller · Jul 2026

Needs improvement, can improve.

Liked:Location close to Cathedral and other shopping and other tourist sites within 2 to 3 blocks. Was able to rest comfortably.

Disliked:Hotel feels a bit dated with no A/C or heater or telephone in room. Can hear conversations in other rooms nearby or loud persons. Restaurant on site?

via Nuitee

Katherine

Extended Group · Jun 2026

Liked:The restaurant wasn’t open but the manager was nice and changed our room. Brought a fan.

via Nuitee

Emily

Couple · Jun 2026

Liked:Everyone was very welcoming and the place was close to many nice spots to eat and visit

Disliked:I liked everything here

via Nuitee