Name: Doubletree By Hilton Toluca
Address: Calle Industria Minera 503 Colonia, Toluca, 50010
Telephone: +52 722 262 9150
Rating: 8.2

Doubletree By Hilton Toluca | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Toluca, mx

Modern Rooms with City Views

Experience modern décor and city views in our rooms equipped with a safety box, wardrobe, and cable TV. The private bathrooms feature a shower, hairdryer, and complimentary toiletries.

Convenient Facilities for Leisure and Fitness

Enjoy a game of table tennis, stay active at the gym, or simply relax with free Wi-Fi throughout the property. Our hotel offers a range of facilities to ensure a comfortable and enjoyable stay.

Nearby Attractions and Shopping

Explore Toluca Main Square and the Cosmovitral artwork just a short distance away. With Plaza Galerías Shopping Centre and Metepec Town Centre within easy reach, there's plenty to see and do during your stay.

Book your stay at Doubletree By Hilton Toluca and make the most of your visit to Toluca!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

166 reviews

Highlights

+Extraordinaria atención de Virgilio
+Excelente variedad del buffet
+Arquitectura y espacios relajantes

Could Improve

–Olores en las sábanas y toallas
–Falta de limpieza en la habitación
–Ubicación poco atractiva

Cleanliness6.8

Guests reported unpleasant odors in the bedding and humidity in the rooms, suggesting poor cleanliness.

Service9.8

Positive feedback about attentive service from staff, especially Virgilio.

Location5.8

Negative sentiment about the location being unattractive.

Room Quality7.8

Rooms reported to have humidity issues, affecting quality.

Amenities8.8

General satisfaction with available amenities, though specifics were not emphasized.

Value for Money8.8

Perceived value affected by issues in service but balanced by other positives.

Food and Beverage8.8

Buffet variety praised, but some confusion about the quality of Starbucks offering.

Overall Experience9.0

Overall a mixed experience with both positive and negative aspects highlighted.

Dineshkumar

Extended Group · May 2026

This stay did not meet my expectations.

Liked:I was enjoyed the Pool and ambience.

Disliked:In the room, the shower is not working properly and the water is coming out very forcefully. Also, the TV is unable to connect to the internet, so YouTube is not working.

via Nuitee

Francisco

Solo Traveller · Dec 2025

Hotel met its goal, I was close to the airport yet dissapointed in many ways.

Liked:the location is centrally located near the airport which was my focus. The room was clean and staff was friendly, the hotel architecture was also pleasant and reminisent of old spanish colonial times.

Disliked:The breakfast was extremely dissapointing, specially given that Mexico has such a vast and rich cuisine. Instead of a proper susage they served fried hotdogs, they do better at budget hotels in the USA, there was nothing cultural about the breakfast unless you count the "salsa verde" and nachos. Even the orange juice, it was not real juice it was more like cool-aid. The gym is very basic, even though it has a large footprint to expand on, also very difficult to find since it is NOT well marked its location. The hotel seems it had better days, it looks so dirty on the outside facade, a little pressure washing would go a long way to restore its glory. Also, the main courtyard is beautiful, but just needs to have some outdoor furniture to make it stand out, at the moment is just an empty space that makes the place look abandoned, same goes for all common areas, turn on the lights, put some wood in the fire place, make the place come alive.. I guess that speaks to the staff and leadership, perhaps they dont want to invest or work.

via Nuitee

Sergio

Young Couple · Jun 2025

Very good

Liked:The property was clean, personnel at the front desk was welcoming.

Disliked:I booked a room to sleep over with my wife, my wife was feeling sick and needed to drink a pill, the room had only one 12 oz bottle, hardly enough to drink the pill, I guess we had to share the the bottle of water.

via Nuitee

Michael

Review Category Business Travellers · Mar 2025

Beautiful hotel inside with great staff and a very pleasant stay!

Liked:My wife and I arrived an hour early. They let us have our room since it was ready. They were quick and kind. The place is huge with everything you need and more! Beautiful, modern yet traditional facility with large spaces. The dining was great as well! Beds were comfortable, rooms were spacious and clean. Great stay! Anytime I'm back in Toluca DoubleTree is my first pick everytime!

via Nuitee

Location

How to Find Us

Calle Industria Minera 503 Colonia

Toluca · mx

+52 722 262 9150

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

166 reviews

Highlights

+Extraordinaria atención de Virgilio
+Excelente variedad del buffet
+Arquitectura y espacios relajantes

Could Improve

–Olores en las sábanas y toallas
–Falta de limpieza en la habitación
–Ubicación poco atractiva

Cleanliness6.8

Guests reported unpleasant odors in the bedding and humidity in the rooms, suggesting poor cleanliness.

Service9.8

Positive feedback about attentive service from staff, especially Virgilio.

Location5.8

Negative sentiment about the location being unattractive.

Room Quality7.8

Rooms reported to have humidity issues, affecting quality.

Amenities8.8

General satisfaction with available amenities, though specifics were not emphasized.

Value for Money8.8

Perceived value affected by issues in service but balanced by other positives.

Food and Beverage8.8

Buffet variety praised, but some confusion about the quality of Starbucks offering.

Overall Experience9.0

Overall a mixed experience with both positive and negative aspects highlighted.

Dineshkumar

Extended Group · May 2026

This stay did not meet my expectations.

Liked:I was enjoyed the Pool and ambience.

Disliked:In the room, the shower is not working properly and the water is coming out very forcefully. Also, the TV is unable to connect to the internet, so YouTube is not working.

via Nuitee

Francisco

Solo Traveller · Dec 2025

Hotel met its goal, I was close to the airport yet dissapointed in many ways.

via Nuitee

Sergio

Young Couple · Jun 2025

Very good

Liked:The property was clean, personnel at the front desk was welcoming.

via Nuitee

Michael

Review Category Business Travellers · Mar 2025

Beautiful hotel inside with great staff and a very pleasant stay!

via Nuitee