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City Express Junior by Marriott Toluca Zona Industrial

Toluca · MX

City Express Junior by Marriott Toluca Zona Industrial

8.5
Excellent248 reviews
  1. Hotel Collection
  2. /Hotels in Toluca
  3. /City Express Junior by Marriott Toluca Zona Industrial
WiFi availableFree WiFiParkingFree ParkingPrivate parkingLaundry

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Toluca, MX

Convenient Location

City Express Junior Toluca Zona Industrial, just 5 km from Nemesio Diez Stadium, offers free WiFi and private parking.

Comfortable Rooms

Stay in air-conditioned rooms with flat-screen TVs and private bathrooms with showers for a relaxing experience.

Complimentary Shuttle Service

Enjoy the convenience of free shuttle service during your stay at the property.

Book your stay now at City Express Junior Toluca Zona Industrial for a comfortable and convenient experience near Lic. Adolfo López Mateos International Airport.

Loading rooms and rates...

Location

How to Find Us

Via Alfredo del Mazo No. 602 Col. Santa Ana Tlapaltitlan

Toluca · MX

+52 722 478 4800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that when booking more than 10 rooms, different policies and additional supplements may apply. Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

248 reviews

Highlights

  • +Good location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Small rooms
Cleanliness7.5

Some reviews mentioned issues with cleanliness, particularly around water quality in showers.

Service9.0

Mixed reviews; some staff were described positively, while one encountered poor service.

Location9.5

Positive feedback on the location's convenience and proximity to various places.

Room Quality7.5

Rooms were described as small with some concerns about lingering odors.

Amenities8.5

Amenities met expectations; however, some issues with the breakfast offerings.

Value for Money9.0

Standard quality for this hotel tier.

Food and Beverage8.0

Breakfast received negative remarks; quality was perceived as low.

Overall Experience9.0

Overall satisfaction was indicated despite some specific criticisms.

bu

Solo Traveller · May 2026

1

Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the co

Liked:Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the contact number they provided is completely fake. Their own hotel policy clearly states: if you can’t check in and have already submitted a cancellation request, they will only charge the first night’s fee. However, they took the full amount of my booking instead of following their own rules. They ignore all messages and refuse to resolve the issue. This is by far the worst hotel I’ve ever stayed at. Do not book this hotel unless you want to get scammed out of your money.
Disliked:Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the contact number they provided is completely fake. Their own hotel policy clearly states: if you can’t check in and have already submitted a cancellation request, they will only charge the first night’s fee. However, they took the full amount of my booking instead of following their own rules. They ignore all messages and refuse to resolve the issue. This is by far the worst hotel I’ve ever stayed at. Do not book this hotel unless you want to get scammed out of your money.

via Nuitee

Andrea

Solo Traveller · Apr 2026

9

Staff very helpful, should do a better job with locations

Liked:The staff was very nice and helpfull
Disliked:I wanted to stay in a different city express junior close to the airport but they have 3 called exactly the same and should do a better job at specifying Which is Which

via Nuitee

Liliana

Solo Traveller · Mar 2026

1

Uncomfortable and hotel not clean

Liked:Nothing
Disliked:The location and the room, the sheets had stains all over, the floors were dirty and the room had a smell similar to humidity. The towels were not white anymore and looked dirty. We decided to check out a few hours into our reservation.

via Nuitee

Ana Elena

Family With Children · Nov 2025

7

Good in general, but the breakfast is super basic, the juice was basically water.

Liked:I liked location.
Disliked:The staff is not very well trained for hospitality. Diana's service wasn't hospital at all, she just denied my shuttle instead of provide solutions. She was just a stopper for me to get the shuttle. But then the girl next to her was amazing and helped me a lot. So is not all the people from the staff but that girl specifically. The TV doesn't have Netflix or other streaming platforms. And the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and a little of real orange. The chilaquiles sauce was water and oil with some dried spices (horrible), and the beans were diluted in a lot of water. At least I had the basics like eggs, fruit, yogurth.

via Nuitee

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