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Tokyu Stay Shibuya

Tokyo · jp

Tokyu Stay Shibuya

8.7
Excellent2,882 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /Tokyu Stay Shibuya
Non-smoking roomsAir conditioningTerraceLift / ElevatorLuggage storageFax/photocopying

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Terrace, Lift / Elevator, Luggage storage, Fax/photocopying

Location

Tokyo, jp

Convenient Location near Shibuya Station

Located just a 10-minute walk from Shibuya Station, Shibuya Tokyu Stay Hotel offers a prime spot for travelers to explore the vibrant city of Tokyo.

Modern Amenities for a Comfortable Stay

The air-conditioned rooms are equipped with a flat-screen TV, a washing machine, and a kitchenette with essential appliances. Guests can enjoy complimentary Wi-Fi throughout the property and relax in nightwear and slippers provided for their comfort.

Convenient Services and Nearby Attractions

Guests can take advantage of services like dry cleaning and luggage storage at the 24-hour front desk. With easy access to Harajuku and Shinjuku areas, as well as Yoyogi Park and Meiji Shrine, there's no shortage of attractions to explore during your stay.

Book your stay at Shibuya Tokyu Stay Hotel now for a memorable Tokyo experience!

Loading rooms and rates...

Location

How to Find Us

Shibuya-ku Shinsencho 8-14

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival. The full amount of the reservation must be paid at check-in. Early check in before 15:00 and late check out after 11:00 is available at a surcharge. Please contact the property for more details. For guests staying 6 nights or less, cleaning is upon request only and it will be a simple cleaning (only exchanging towels and collecting trash). For guests staying 7 nights or more, in addition to a simple cleaning, a full room cleaning will be conducted once a week (bed-making and floor cleaning services included). Extra room cleaning can be arranged with fees upon request.

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TOKYU STAY SHIBUYA

Guest Reviews

What Guests Say

8.7

Excellent

2,882 reviews

Highlights

  • +Great location
  • +Helpful staff
  • +Spacious rooms for Tokyo
  • +Convenient amenities

Could Improve

  • –Noise issues reported
  • –Limited housekeeping services
  • –Room size may vary
Cleanliness8.2

Most reviews highlight cleanliness; however, some experienced noise issues that impacted their stay.

Service9.1

Guests frequently praised the helpfulness of the staff and their attentive service.

Location9.2

The hotel is well-located near Shibuya and various amenities, making it a prime spot for exploration.

Room Quality8.6

Rooms are reported as spacious by some, but some found them small; generally well-appointed.

Amenities8.7

Several amenities, including washer/dryer and toiletries, were well-received; certain noise issues were noted.

Value for Money8.6

Most guests felt the value was good, though some raised concerns about high prices in relation to services.

Food and Beverage8.7

Unable to draw specific sentiments; however, free coffee in the lobby adds to guest satisfaction.

Overall Experience8.6

Overall reviews indicate a positive experience, with many guests expressing a desire to return.

lynne

Solo Traveller · May 2026

8
Liked:Great location staff were great

via Nuitee

Collins

Solo Traveller · May 2026

9

Great bang for buck

Liked:Good size rooms and the staff were very friendly!
Disliked:We stayed at a tokyu stay in Kyoto that had a drink dispenser, ice dispenser and a free sake. Would be so good if all of tokyu stays had that.

via Nuitee

Linda

Couple · May 2026

9

Great place to stay, staff helpful,

Liked:Clean, good sized rooms, good location 5 mins walk to Shibuya scramble, lots of nice eating places close by, safe area
Disliked:Did have a small balcony but could get to it because a built in desk in front of sliding door, although able to open door by reaching over to let some air in

via Nuitee

Elinoar Almagor

Couple · May 2026

9
Liked:quiet, central, close to dinner spots, clean

via Nuitee