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Tokyu Stay Nishi Shinjuku

Tokyo · JP

Tokyu Stay Nishi Shinjuku

8.3
Excellent2,572 reviews
  1. Hotel Collection
  2. /Hotels in Tokyo
  3. /Tokyu Stay Nishi Shinjuku
WiFi availableFree WiFiNon-smoking roomsAir conditioning24-hour front deskHeating

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

Tokyo, JP

Modern Amenities

Experience convenience and comfort with our modern rooms featuring an in-room washer/dryer, microwave, and fridge. Some rooms even come with a kitchenette for added flexibility during your stay.

Prime Location

Located just minutes away from Nishi-Shinjuku Gochome Subway Station, our hotel offers easy access to popular attractions like Shinjuku Central Park and JR Shinjuku Train Station. Explore the city with direct subway access to Shinjuku and Roppongi.

Personalized Service

Enjoy a hassle-free stay with amenities like free Wi-Fi, flat-screen satellite TV, and breakfast served in your room. Our 24-hour front desk provides services like luggage storage and dry cleaning to cater to all your needs.

Book now and indulge in a seamless blend of comfort and convenience at Tokyu Stay Nishi Shinjuku.

Loading rooms and rates...

Location

How to Find Us

Shinjuku-ku, Nishishinjuku 5-9-8

Tokyo · JP

+81 3-3370-1090

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The full amount of the reservation must be paid at check-in. Early check in before 15:00 is subject to availability and at an additional charge. Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge. For guests staying 6 nights or less, cleaning is upon request only and it will be a simple cleaning (only exchanging towels and collecting trash). For guests staying 7 nights or more, in addition to a simple cleaning, a full room cleaning will be conducted once a week (bed-making and floor cleaning services included). Extra room cleaning can be arranged with fees upon request. Breakfast is served from 07:00 until 09:30. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

2,572 reviews

Highlights

  • +Friendly staff
  • +Convenient location
  • +Clean and tidy
  • +Good amenities

Could Improve

  • –Cleanliness issues
  • –Expensive for what offered
  • –Limited breakfast options
Cleanliness7.1

Some reviews noted issues with cleanliness, particularly in the bathroom.

Service9.4

Staff were frequently described as friendly and polite.

Location9.1

Convenient location near major attractions, though some felt it was far from Shinjuku station.

Room Quality8.1

Rooms were small with some complaints on the space, especially for families.

Amenities8.6

Amenities like washer/dryer and kitchenette were appreciated, though limited housekeeping policies were mentioned.

Value for Money7.5

Some felt the hotel was relatively expensive for the services offered.

Food and Beverage7.6

Limited dining options with only convenience foods available for breakfast.

Overall Experience9.1

Despite some negatives, many enjoyed their stay overall.

james

Solo Traveller · Sep 2026

8

Great location

Liked:Great location Spotless Lovely staff
Disliked:Hard mattress Small rooms

via Nuitee

Elisha

Solo Traveller · Sep 2026

10

Great location and very clean

Liked:Centrally located to the train station and quiet neighborhood. Next to food spots and taxi hub!
Disliked:There was no early check-in (No problem). However, my friend had already checked in the night before. So when I arrived the following day, 15 minutes before check-in time, they wouldn’t let me go to her room and store my bag or use the bathroom. Even though I had my own room. I literally had to wait until 3:00, I could not go near the elevator. It made no sense.

via Nuitee

Yik Ho

Solo Traveller · Sep 2026

10
Liked:Washer with Drying, clean, staffs are helpful, and good location

via Nuitee

christopher

Extended Group · Sep 2026

10

Excellent!!!

Liked:Great location near a subway stop. Quiet room that came with washing machine, microwave and refrigerator in the room. Friendly staff. Highly recommend if on a budget.
Disliked:Bed mattress could have been softer. Nothing else to complain about and the mattress is only a minor complaint.

via Nuitee

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