Shibuya Excel Hotel Tokyu, Tokyo | Member Rates

Name: Shibuya Excel Hotel Tokyu
Address: Shibuya-ku, Dogenzaka 1-12-2, Tokyo, 150-0043
Rating: 8.7

Shibuya Excel Hotel Tokyu, Tokyo | Member Rates | Dyme

WiFi availableFree WiFiParkingRestaurantBarLaundry

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Tokyo, jp

Walkability

100

Walk

Prime Location at Shibuya Train Station

Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu offers unparalleled convenience for travelers seeking easy transportation links. Overlooking the iconic Shibuya Scramble intersection, guests are just steps away from popular landmarks like the Shibuya 109 Building and a short walk to Harajuku and Yoyogi Park.

Comfortable and Stylish Accommodations

Relax in the calm and sophisticated rooms at Hotel Shibuya Excel, equipped with modern amenities like free Wi-Fi, satellite flat-screen TV, and a minibar. Enjoy city views while sipping tea in your cozy room, designed for a comfortable stay.

Fine Dining and Relaxation Options

Indulge in exquisite dining at Shunsai Japanese Restaurant or French Restaurant A Bientot, both offering breathtaking views of Tokyo from the 25th floor. For a more casual experience, Estacion Cafe serves delightful coffee and cake in a bright and spacious setting.

Ready to experience the best of Tokyo? Book your stay at Shibuya Excel Hotel Tokyu now!

Neighbourhood

What’s Nearby

Miyashita Park

6 min walk

A complex featuring high-end shopping, dining, and a rooftop park with sports facilities.

4.2

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

4,297 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Variety of food options

Could Improve

–Cleanliness issues
–Limited lobby space

Cleanliness7.3

One review indicated that the room was dirty, affecting sentiment.

Service9.3

Most reviews mentioned friendly and helpful staff, thus rating is higher.

Location9.8

Repeatedly highlighted as a prime aspect of the hotel.

Room Quality8.3

Generally received positive feedback about comfort.

Amenities8.3

Some reviews indicated areas for improvement, but overall satisfactory.

Value for Money8.8

Most reviewers felt it was worth the price paid, especially with upgrades.

Food and Beverage8.3

Breakfast received mixed reviews, but options were noted.

Overall Experience9.3

Most guests expressed satisfaction with their stay.

Lisa

Couple · Jun 2026

Perfect location to subway and crossing

Liked:10/10 for location. Shibuya station is right outside the door and it’s only steps away from the famous crossing. Great place to stay if you’re after the convenience of proximity to the subway and sights. We even had a view of the crossing! Rooms were clean although a little small for two people. The staff were so helpful and just lovely.

Disliked:Room size was a little small

via Nuitee

Cynthia

Couple · Jun 2026

Hotel was great. Amenities were perfect. Location was perfect.

Liked:Very good location. Great views of the Scramble!

Disliked:I didn’t like that there was no cocktail lounge on the top floor.

via Nuitee

Hamann

Extended Group · Jun 2026

It was a good value for the location.

Liked:The location is great if you want to be in the middle of Shibuya. The staff was very helpful and friendly.

Disliked:It was a little difficult to find the entrance and the restaurant needs to be updated.

via Nuitee

Michelle

Solo Traveller · Jun 2026

Ideal location for sightseeing

Liked:Location,location,location.the hotel is next to Shibuya train station and connects directly to the station. Excel is a efficient, comfortable hotel ideal as a base for exploring Tokyo.

Disliked:A large cafe area in the lobby was the only casual dining and bar on offer. It would have been good to have other dining and bar options in the hotel.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Shibuya Excel Hotel Tokyu

LowHigh

High Carbon

Shibuya Excel Hotel Tokyu participates in the TOKYU HOTELS' 'Green Coin' and 'Earth Friendly Stay' programs, which involve guests opting out of amenities and linen changes for environmental conservation donations and resource reduction. The hotel also partners with local farms for organic produce and implements food waste reduction and recycling initiatives. [Note: Practices reported but not independently verified.]

Partnership with local farms to supply organic produce for restaurants

Linen reuse program encouraging guests to limit changes

Reduction and recycling of food waste

Hotel operation using hydrogen energy

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Shibuya-ku, Dogenzaka 1-12-2

Tokyo · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

4,297 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Variety of food options

Could Improve

–Cleanliness issues
–Limited lobby space

Cleanliness7.3

One review indicated that the room was dirty, affecting sentiment.

Service9.3

Most reviews mentioned friendly and helpful staff, thus rating is higher.

Location9.8

Repeatedly highlighted as a prime aspect of the hotel.

Room Quality8.3

Generally received positive feedback about comfort.

Amenities8.3

Some reviews indicated areas for improvement, but overall satisfactory.

Value for Money8.8

Most reviewers felt it was worth the price paid, especially with upgrades.

Food and Beverage8.3

Breakfast received mixed reviews, but options were noted.

Overall Experience9.3

Most guests expressed satisfaction with their stay.

Lisa

Couple · Jun 2026

Perfect location to subway and crossing

Disliked:Room size was a little small

via Nuitee

Cynthia

Couple · Jun 2026

Hotel was great. Amenities were perfect. Location was perfect.

Liked:Very good location. Great views of the Scramble!

Disliked:I didn’t like that there was no cocktail lounge on the top floor.

via Nuitee

Hamann

Extended Group · Jun 2026

It was a good value for the location.

Liked:The location is great if you want to be in the middle of Shibuya. The staff was very helpful and friendly.

Disliked:It was a little difficult to find the entrance and the restaurant needs to be updated.

via Nuitee

Michelle

Solo Traveller · Jun 2026

Ideal location for sightseeing

Liked:Location,location,location.the hotel is next to Shibuya train station and connects directly to the station. Excel is a efficient, comfortable hotel ideal as a base for exploring Tokyo.

Disliked:A large cafe area in the lobby was the only casual dining and bar on offer. It would have been good to have other dining and bar options in the hotel.

via Nuitee