Tokyo · JP
Keio Plaza Hotel Tokyo
8.7
Excellent7,729 reviews
Tokyo · JP
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
Tokyo, JP
Walkability
Spectacular Views and Convenient Location
Experience panoramic views of the Shinjuku skyline at Keio Plaza Hotel Tokyo, just minutes away from Shinjuku Train Station. Enjoy free WiFi and diverse dining options during your stay.
Luxurious Amenities
Relax in comfort with flat-screen TVs, minibars, and en suite bathrooms with complimentary toiletries. Japanese-style yukata robes and slippers are provided for a touch of elegance.
Diverse Dining and Leisure Options
Indulge in Japanese, Italian, or Chinese cuisine at the hotel's restaurants. Unwind at Sky Lounge Aurora with breathtaking city views or savor premium sake at Amanogawa Sake Bar. Take advantage of the fitness center, outdoor pool, convenience store, and coworking space for a well-rounded stay.
Book your stay at Keio Plaza Hotel Tokyo now for an unforgettable experience in the heart of Shinjuku.
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FAQs
Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
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Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
The property requires either a copy of your credit card or a deposit payment, at check-in. Please note, currency exchange is available. Please contact the property in advance for more details. Any damage or loss to the property caused by the guests including from smoking in the room/ outside designated areas will incur a cost that will be shared and agreed on during check-in. Damages will be charged to the debit/credit card provided at the time of check-in. Children aged 12 and under can only use the Club Lounge from 07:00 to 17:30Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Mon, Sep 28, 2026 until Sun, Jul 18, 2027 A deposit may be required at the property.
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Guest Reviews
Excellent
7,729 reviews
Highlights
Could Improve
Generally noted as clean (explicit mention of 'cleaniness' and positive room condition in many reviews).
Staff repeatedly praised as friendly, helpful and providing excellent service, with isolated reports of unhelpful counter staff.
Consistently highlighted as excellent — right next to Shinjuku station and shopping, very convenient.
Mixed comments: some guests loved large club rooms and views, others reported small/outdated 'renovated' rooms and low-ceiling bathrooms causing discomfort.
Strong amenities praised (pool, sky deck, Brilliant Bar, club lounge), though some complaints about lounge availability and atmosphere post-checkout.
Several guests mentioned low value for money, overpriced/underwhelming breakfast and crowding; value is a weaker point relative to other categories.
Food and breakfast receive mixed-to-positive mentions — some call breakfast great and food excellent, while others find breakfast overpriced/underwhelming and lounge experience lacking.
Overall overwhelmingly positive impressions: beautiful property, great views and services, frequent recommendations to return despite a few service/value negatives.
Keribar
Solo Traveller · Sep 2026
via Nuitee
Hugh
Couple · Sep 2026
Very nice room, friendly staff excellent location.
via Nuitee
Sabine
Couple · Sep 2026
I will stay here every time I go to Tokyo from now on.
via Nuitee
Alice
Solo Traveller · Sep 2026
via Nuitee