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Pen and Parchment by Greene King Inns

Stratford-upon-Avon · GB

Pen and Parchment by Greene King Inns

8.4
Excellent1,021 reviews
  1. Hotel Collection
  2. /Hotels in Stratford-upon-Avon
  3. /Pen and Parchment by Greene King Inns
WiFi availableFree WiFiRestaurantBarScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelines

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Restaurant, Heating, Terrace

Location

Stratford-upon-Avon, GB

Charming Property in Stratford-upon-Avon

Centrally Located - Explore the Shakespearean sites within minutes

Cozy Rooms - Enjoy modern amenities and comfort

Hearty Breakfast - Start your day right with a delicious meal

Book now and experience the charm of Pen and Parchment in Stratford-upon-Avon!

Loading rooms and rates...

Location

How to Find Us

Bridgefoot

Stratford-upon-Avon · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

1,021 reviews

Highlights

  • +Excellent central location
  • +Friendly/helpful staff (many reports)
  • +Very good breakfast and pub food
  • +Nearby parking available
  • +Pet-friendly / dogs accepted
  • +Basic in-room amenities (tea/coffee, fans) provided

Could Improve

  • –Poor cleanliness in multiple areas (toilets, entrances, rooms)
  • –Rooms very hot with no air-conditioning
  • –Noise for some street-side rooms and early bin emptying
  • –Steep, narrow and dirty stairs; accessibility issues
  • –Inconsistent check-in experience / occasional unhelpful staff
  • –Occasional dog smell in rooms
Cleanliness5.0

Multiple reviews call out poor cleanliness: toilets that 'absolutely stank', rooms and entrances described as 'very dirty' and 'not cleaned in months', and general lack of care.

Service9.0

Mixed but largely positive: several guests praise friendly, helpful staff and good breakfast service, though a few reports describe being ignored at check-in or encountering unhelpful individuals.

Location10.0

Consistently highlighted as excellent — central, near attractions, short walks to town and RSC, with nearby parking; repeatedly described as a key reason to stay.

Room Quality5.5

Many rooms reported as very hot with no air conditioning and limited airflow, some noisy/street-side rooms, and accessibility issues with steep, narrow or dirty stairs.

Amenities9.0

Basic in-room amenities (tea/coffee/biscuits, fans provided), parking nearby, and pet-friendly; lack of air-conditioning noted but compensated by fans and other conveniences.

Value for Money9.0

Several guests describe good value and comfortable stays; isolated feedback mentions paying high price for a poor room, but overall value perception is positive.

Food and Beverage10.0

Food and breakfast receive strong praise across reviews — described as 'top class', 'nice food', and pub meals/breakfast frequently singled out positively.

Overall Experience9.7

Despite cleanliness and room-temperature/accessibility issues, most guests report a positive stay driven by location, friendly staff and good food; many say they'd return.

Paula

Solo Traveller · Sep 2026

8

Very nice stay, breakfast was superb! Had Sunday lunch too, which I would recommend. Staff very friendly and helpful

Liked:Location and service

via Nuitee

Susan

Couple · Sep 2026

8

Good value and most helpful staff.

Liked:In general everything.
Disliked:Stairs and entryway looked as if needed cleaning.

via Nuitee

Diane

Couple · Sep 2026

9

Great central location. Comfy room. Lovely pub atmosphere.

via Nuitee

Lowe

Family With Children · Sep 2026

10

Relaxing experience

Liked:Overall the public bar area, outside area and bedrooms were well presented and spotless. Great choice for breakfast all members of staff were polite and helpful. Great location. Parking in multi storey, which is just around the corner, cost us £13.90 for 24 hours. Very reasobable
Disliked:Nothing to dislike really.

via Nuitee

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