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Charles Hope Staines Centre

Staines · GB

Charles Hope Staines Centre

8.1
Excellent322 reviews
  1. Hotel Collection
  2. /Hotels in Staines
  3. /Charles Hope Staines Centre
WiFi availableFree WiFiLaundry washed per local authority guidelinesNon-smoking roomsHeatingTerrace

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Heating, Terrace, Pets allowed

Location

Staines, GB

Luxurious Accommodation with Modern Amenities

Convenient Location near Major Attractions

Personalized Service and Comfortable Stay

Experience a luxurious stay at Staines City Centre by Charles Hope, offering modern amenities like air-conditioned rooms, free WiFi, and well-equipped kitchens. Situated near Windsor Castle and Thorpe Park, our property provides convenience and comfort. Enjoy personalized services such as allergy-free units, a paid airport shuttle, and streaming services on flat-screen TVs. With private terraces and entrances, along with proximity to Legoland Windsor and Hampton Court Palace, our hotel ensures a memorable stay. Book now for a relaxing and enjoyable experience at Staines City Centre.

Loading rooms and rates...

Location

How to Find Us

50-54 High Street Brixham Court

Staines · GB

+44 20 3983 6300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Note : Guest living within a 15 miles radius of the property will be required to pay a refundable security deposit of £500. All guests must undergo an ID verification process and completion of our security deposit invoice. Guests are required to upload ID for all guests via a secure platform after booking. Please be advised that until these procedures are completed, we are unable to provide check-in information.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

322 reviews

Highlights

  • +Cleanliness
  • +Location
  • +Spacious rooms
  • +Friendly staff

Could Improve

  • –Difficult to find
  • –No lift
  • –Noise issues
  • –Unpleasant odors
Cleanliness7.4

Multiple reviews noted cleanliness but mentioned issues, such as smell and noise.

Service8.7

Staff responsiveness and friendliness highlighted in some reviews.

Location8.9

Proximity to shops, cafes, and restaurants was frequently praised.

Room Quality7.4

Spacious rooms mentioned, but mattress discomfort and odors noted negatively.

Amenities7.9

Basic amenities mentioned, but some specific issues indicated (e.g., no lift).

Value for Money8.3

Good value for spacious accommodations, but some complaints about accessibility.

Food and Beverage8.0

No specific feedback on food and beverage, assigned target overall rating.

Overall Experience8.0

Mixed experiences with notable frustrations balanced by positives.

Mada

Extended Group · Oct 2026

8

It was comfortable overall, the staff were responsive but not flixble regarding check-in and check-out.

Liked:The location is close to many shops
Disliked:The instructions to find the place were difficult to follow

via Nuitee

Wayne

Solo Traveller · Sep 2026

5

A nice place but things around it are annoying.

Disliked:There was no wifi for that property. The bathroom to hallway exit had a loose tile which i tripped over. There are three different doors requiring three different codes. I was sent 2 emails with 2 different codes for the same door. They have no way to turn down the heating the room was at 26.5 degrees the whole time, the only way to cool the room down is to open both sets of patio doors. The AI assistant is annoying.

via Nuitee

Magdalena

Couple · Aug 2026

5

Spacious rooms with sofas

Liked:The apartment is tucked away behind a barely visible entrance and is surrounded by the smell of food coming directly from the the back kitchen in the high street
Disliked:Appalling entrance

via Nuitee

scott

Couple · Jul 2026

9

Great location, size of property great very clean, will be back

Liked:Location and size
Disliked:Extremely hot in this weather

via Nuitee

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